Customer Service Representative
2 days ago
We are seeking a highly skilled Customer Communications Specialist to join our team at BayCare Health System. As the initial point of contact for multiple BayCare Health System hospitals, you will be responsible for responding promptly to internal and external customer inquiries, transferring calls to appropriate areas, and working through various emergency response codes/plans.
Key Responsibilities- Respond to customer inquiries in a timely and professional manner
- Transfer calls to appropriate areas as needed
- Work through emergency response codes/plans
- Schedule customer appointments for various procedures and/or through various departments
- Resolve issues in an appropriate and timely manner
- 1 year of previous customer service and/or emergency response experience
- Basic experience using Microsoft office or other computerized systems
- HS Graduate or Equivalent GED
As a Customer Communications Specialist at BayCare Health System, you will have the opportunity to work in a fast-paced environment and make a real difference in the lives of our patients and customers. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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