Customer Service Representative

4 days ago


Tampa, Florida, United States XWELL Full time

At XWELL, we're seeking a skilled Customer Service Representative to join our team of professionals. As a Guest Service Associate, you'll be responsible for delivering exceptional guest experiences in a fast-paced, fun environment. Your primary focus will be on managing the flow of guests, assisting with questions, and maintaining a clean and organized center. You'll also be responsible for educating guests on benefits and savings of Wax Packages, promoting current offers, and ensuring a memorable guest experience. In return, you'll enjoy a competitive hourly base pay, commissions, and a bi-weekly bonus incentive program. Plus, you'll receive medical, dental, vision, and 401k benefits, as well as discounted body waxing services and 40% off retail products.

  • Responsibilities:
    • Manage opening and closing procedures, including balancing a cash drawer
    • Assist guests with questions and concerns
    • Maintain a clean and organized center
    • Educate guests on benefits and savings of Wax Packages
    • Promote current offers and discounts

Requirements:

  • At least 18 years of age
  • Polite, upbeat, and professional attitude
  • Ability to work in a fast-paced environment
  • Full-time or part-time availability, with one weekend day required
  • Ability to work flexible days and hours


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