Site Operations Manager

4 days ago


Denver, Colorado, United States Ricoh USA, Inc. Full time
Job Title: Legal Office Services Manager

At Ricoh USA, Inc., we are seeking a highly skilled and experienced Legal Office Services Manager to join our team. As a key member of our operations team, you will be responsible for managing the daily operations of our small to medium-sized site and leading a small team of direct reports.

Key Responsibilities:
  • Manage daily operations of the site, ensuring efficient and effective delivery of services to our customers.
  • Lead and develop a small team of direct reports, providing coaching, training, and performance management to ensure their success.
  • Develop and implement strategies to improve customer satisfaction, retention, and business growth.
  • Collaborate with cross-functional teams to ensure seamless delivery of services and solutions to our customers.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements:
  • 3-5 years of work experience in a related field (B2B and/or technical).
  • Previous 2 years of managerial work experience strongly preferred.
  • Previous 3-5 years Customer facing work experience required.
  • Demonstrated high level knowledge and understanding of technology.
  • Off 360 proficient user.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with a leading technology company.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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