Current jobs related to Subscription Service Support Specialist - Denver, Colorado - GoEngineer Inc

  • Customer Support Specialist

    3 days ago

    Denver, Colorado, United States Autodesk Full time

    Job SummaryWe are seeking a skilled Customer Support Associate to join our team at Autodesk. As a key member of our Customer Support Team, you will be responsible for providing exceptional support to our customers through various channels, including live chat, email, and phone.Key ResponsibilitiesSupport customers with technical issues, product usage...

  • Administrative Support Specialist

    2 days ago

    Denver, Colorado, United States Goldbug Full time

    Job OverviewGoldbug is seeking an experienced Administrative Support Specialist to join our team as an Executive Office Coordinator. This role will provide administrative support to our Executive team, ensuring the smooth operation of our office.Key Responsibilities:Manage calendars and coordinate travel arrangements for Executive team membersOversee office...

  • RN LTAC Healthcare Support Specialist

    7 days ago

    Denver, Colorado, United States HealthCare Support Full time

    RN LTAC Healthcare Support SpecialistHealthCare Support is seeking a skilled RN LTAC to join their team for a 13-week contract in Denver, Colorado. This opportunity offers a competitive compensation package, including immediate enrollment in health insurance, dental insurance, life insurance, and an employee assistance program. Additionally, you will have...

  • Service Desk Support Specialist

    2 days ago

    Denver, Colorado, United States IDR, Inc. Full time

    Job Title: Service Desk Support SpecialistJob Summary:IDR, Inc. is seeking a highly skilled Service Desk Support Specialist to join our team. As a Service Desk Support Specialist, you will be responsible for providing technical support to our clients via phone, email, and chat.Key Responsibilities:Respond to and resolve technical issues in a timely and...

  • Automotive Repair Specialist

    4 weeks ago

    Denver, Colorado, United States European Specialist LLC Full time

    Job SummaryWe are seeking a skilled Automotive Technician to join our team at European Specialist LLC. As a key member of our team, you will be responsible for diagnosing and repairing light duty trucks and some cars.Key ResponsibilitiesDiagnose needed repairs and recommend additional services to customersPerform repairs and maintenance on light duty trucks...

  • IT Support Specialist

    2 weeks ago

    Denver, Colorado, United States Tekgence Full time

    Job Title: Technical Support SpecialistDuration: 6 monthsLocation: Denver, COWe are seeking a highly skilled Technical Support Specialist to join our team at Tekgence. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Assist customers with questions...

  • IT Support Specialist

    1 week ago

    Denver, Colorado, United States Initial Full time

    Job OverviewInitial.IT is seeking a skilled IT Support Specialist to join our team of technology professionals. As an IT Support Specialist, you will be responsible for providing top-notch remote and on-site IT support to our clients in the Denver Metro area.Key Responsibilities:Provide technical support and troubleshooting for a variety of network and...

  • IT Support Specialist

    2 weeks ago

    Denver, Colorado, United States Collabera Full time

    Job Title: IT Helpdesk SpecialistCollabera is seeking a skilled IT Helpdesk Specialist to join our team in Denver, Colorado.Job Summary:We are looking for a highly motivated and organized IT Helpdesk Specialist to provide technical support and assistance to our clients. The successful candidate will be responsible for identifying and resolving technical...

  • Customer Service Representative

    4 weeks ago

    Denver, Colorado, United States Service Experts Full time

    Customer Service Specialist Job DescriptionAt Service Experts, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...

  • Customer Experience Specialist

    4 weeks ago

    Denver, Colorado, United States Xero Full time

    About XeroXero is a cloud-based accounting and bookkeeping platform that helps small businesses and their advisors grow and thrive. Our purpose is to make life better for people in small business, their advisors, and communities around the world.Job SummaryWe are seeking a Customer Experience Specialist - Banking/Billing to join our team. As a key member of...

  • IT Support Specialist

    1 week ago

    Denver, Colorado, United States TEKsystems Full time

    Job Title: IT Support SpecialistWe are seeking a skilled IT Support Specialist to join our team at TEKsystems. As a key member of our IT team, you will provide technical support and assistance to our clients and internal teams.Key Responsibilities:Provide technical support and troubleshooting for IT-related issuesAssist with the installation and...

  • IT Support Specialist

    7 days ago

    Denver, Colorado, United States Insight Global Full time

    IT Support SpecialistWe are seeking an IT Support Specialist to join our team at Insight Global. As a key member of our IT team, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide technical support to clients via phone, email, and in-personManage and resolve...

  • IT Support Specialist

    2 weeks ago

    Denver, Colorado, United States Open Systems Technologies Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at Open Systems Technologies.Job Summary:The IT Support Specialist will be responsible for providing technical support to our customers, troubleshooting and resolving issues with our hosting environments, and maintaining a high level of customer...

  • IT Support Specialist

    2 weeks ago

    Denver, Colorado, United States IT Avalon Full time

    Job SummaryWe are seeking a skilled End User Support Specialist to join our IT team at IT Avalon. As a key member of our support team, you will provide high-quality technical support to our end-users, ensuring their productivity and satisfaction.Key ResponsibilitiesProvide timely and effective technical support to end-users via phone, email, or...

  • Support Specialist

    1 week ago

    Denver, Colorado, United States Tribe Recovery Homes Inc. Full time

    Support SpecialistAt Tribe Recovery Homes Inc., we are seeking a highly motivated and compassionate Support Specialist to join our team. In this role, you will play a vital part in helping individuals achieve their goals and overcome challenges.Key Responsibilities:Provide support and guidance to clients in achieving their personal and professional...

  • IT Support Specialist

    1 month ago

    Denver, Colorado, United States Real-Time Innovations Full time

    IT Support Specialist IWe are seeking a highly skilled and motivated IT Support Specialist I to join our team at Real-Time Innovations. As an IT Support Specialist I, you will be responsible for providing technical support and assistance to our employees and customers.Key Responsibilities:Provide technical support and assistance to employees and customers...

  • IT Support Specialist

    4 weeks ago

    Denver, Colorado, United States HDR Full time

    Job Title: IT Support SpecialistAt HDR, we are seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will play a critical role in providing technical support to our staff, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key Responsibilities:Apply technology to address...

  • IT Support Specialist

    7 days ago

    Denver, Colorado, United States Insight Global Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at Insight Global. As an IT Support Specialist, you will be responsible for providing technical support to our customers through various communication channels, including phone, email, and chat. Key Responsibilities- Provide prompt and professional technical support to customers-...

  • IT Support Specialist

    4 weeks ago

    Denver, Colorado, United States Innova Solutions Full time

    Job Title: IT Support SpecialistInnova Solutions is seeking an IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients and ensuring that their IT systems are running smoothly.Key Responsibilities:Provide technical support to clients via phone, email, and in-personTroubleshoot...

  • IT Support Specialist

    4 weeks ago

    Denver, Colorado, United States HDR Full time

    About HDRAt HDR, we're committed to creating a welcoming environment where each of us is valued and respected. We believe in fostering a sense of belonging throughout our company and within our communities. Our employee-owners are fully engaged in making a positive impact on the world.Job SummaryWe're seeking a skilled IT Support Specialist to join our team....

Subscription Service Support Specialist

2 months ago

Denver, Colorado, United States GoEngineer Inc Full time

Overview: GoEngineer Inc is in search of a dedicated and customer-oriented Subscription Service Support Specialist. The primary responsibilities will encompass reviewing renewal quotes, aiding in modifications, and ensuring the accuracy of our CRM system. This role demands the capability to handle a substantial volume of quote requests while maintaining exceptional attention to detail. The individual will be pivotal in helping the department meet its renewal objectives on a monthly, quarterly, and annual basis.

About GoEngineer: GoEngineer is a leader in providing cutting-edge design solutions, utilizing advanced engineering software and 3D printing technologies to streamline and enhance the design process.

Key Responsibilities:

  • Customer Interaction: Serve as the primary support representative for our subscription services, delivering prompt and courteous assistance to clients through various communication methods.
  • Quote Generation: Utilize established templates to create renewal quotes for subscription services.
  • Collaboration: Work closely with internal teams to resolve recurring challenges and improve the overall customer experience.
  • Record Keeping: Maintain comprehensive documentation of customer interactions, issues, and solutions within our CRM system.
  • Information Gathering: Collect necessary data from multiple systems and coordinate with sales and renewals account managers to ensure renewal quotes are accurate.
  • Pricing Verification: Review and confirm pricing accuracy based on the latest price lists.
  • Timely Completion: Ensure monthly quote generation is completed promptly to maintain workflow efficiency.

Qualifications:

  • High school diploma or equivalent; a bachelor's degree is preferred.
  • Demonstrated experience in customer service or support, ideally within a subscription service or related field.
  • Exceptional verbal and written communication abilities.
  • Strong analytical and problem-solving skills.
  • Empathetic and patient demeanor, with a commitment to providing outstanding customer service.
  • Ability to multitask and perform effectively in a dynamic environment.
  • Familiarity with customer relationship management (CRM) software and support tools.
  • Excellent organizational skills and meticulous attention to detail.

We value candidates with the above qualifications; however, we encourage interested individuals to apply even if they do not meet all the listed criteria.

Compensation and Benefits:

This is a full-time position with competitive compensation. The role includes a comprehensive benefits package, highlighting our commitment to employee well-being and professional growth.

Benefits Include:

  • Generous paid time off program from the start of employment.
  • 401(k) plan with company matching.
  • Choice of medical plans with associated health savings accounts.
  • Employer-paid life insurance and disability benefits.
  • Dental, vision, and additional ancillary benefits.