Operations Supervisor
3 days ago
As a dedicated member of our team, the Operations Supervisor - Cafe Management will play a pivotal role in ensuring the seamless execution of daily operations at our Dunkin' franchise. This individual will be responsible for coaching and mentoring Crew Members to uphold operational Brand standards, providing exceptional guest experiences, and driving sales growth.
About Us:
Our Dunkin' franchise is a locally owned and operated business, committed to delivering high-quality products and services to our loyal customers. We take pride in our fast-paced, dynamic environment where teamwork and enthusiasm thrive. If you're passionate about results-driven leadership and customer satisfaction, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
• Provide guidance and support to Crew Members to ensure efficient cafe operations and excellent customer service
• Set performance goals, assign tasks, and motivate team members to drive sales growth and exceed expectations
• Foster a culture of safety and sanitation within the cafe, adhering to company standards and regulations
• Develop and implement strategies to enhance customer satisfaction and loyalty
• Collaborate with colleagues to achieve business objectives and improve overall performance
Requirements:
• Previous experience working in a cafe or quick-service restaurant environment is preferred
• Proven ability to lead and motivate teams to achieve results-oriented goals
• Excellent communication and interpersonal skills to build strong relationships with employees and customers
• Strong analytical and problem-solving skills to drive business growth and improvement
• Ability to work effectively in a fast-paced environment with multiple priorities and deadlines
Benefits:
Competitive wages, opportunities for career advancement, and a fun, dynamic work environment are just a few reasons why you'll love working with us
Estimated Salary: $45,000 - $60,000 per year
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