Customer Support Agent

5 days ago


Rocky Hill, Connecticut, United States Stop & Shop Full time
Customer Support Agent Job Overview

We are seeking a Customer Support Agent to join our team at Stop & Shop. As a Customer Support Agent, you will be the primary point of contact for customers, providing assistance and resolving issues related to our services. This is a fantastic opportunity to work with a dynamic and growing company that values its employees and provides opportunities for growth and development.

About Ahold Delhaize USA: Ahold Delhaize USA is a division of Netherlands-based Ahold Delhaize, the parent company of local brands Food Lion, Giant Food, The GIANT Company, Hannaford, and Stop & Shop. With over 2,000 stores and distribution centers across more than 20 states, we operate as the largest grocery retail group on the East Coast and the fourth-largest in the nation. Our company team includes just over 100 associates across all East Coast office locations.

Key Responsibilities:
  • Provide exceptional customer service and resolve technical issues related to our services.
  • Collaborate with internal teams to identify and resolve technical issues.
  • Maintain accurate records and reports of technical issues and resolutions.


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