Technical Content Specialist
1 week ago
Kunai is a fast-growing digital consultancy that empowers clients in the banking, payments, and fintech sectors through innovation and experimentation.
With a global network of talented professionals, we've delivered over 150 products for prominent clients like Visa, American Express, and Capital One.
Our founders' previous agency, Monsoon, was acquired by Capital One in 2015, demonstrating our expertise and commitment to excellence.
We're seeking an experienced Technical Writer to join our team and help centralize support systems for our enterprise platforms. The ideal candidate will have at least 4-6 years of technical writing experience and expertise in creating high-quality content for complex platforms.
As a hybrid role, you'll work closely with our clients to understand their needs and develop tailored documentation solutions. If you're passionate about customer success and driven to tackle challenging technical projects, we'd love to discuss this opportunity with you.
Key Responsibilities:
- Develop and maintain high-quality documentation for our enterprise platforms
- Collaborate with cross-functional teams to ensure consistency and accuracy in documentation
- Design and implement effective documentation strategies to meet client needs
- Stay up-to-date with industry trends and best practices in technical writing
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- The chance to work with a talented team of professionals
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