Technical Content Specialist
5 days ago
Job Title: Technical Content Specialist
Job Summary:
We are seeking an experienced Technical Content Specialist to join our team at PTR Global. As a Technical Content Specialist, you will be responsible for creating high-quality instructional content for our B2B digital payments platform.
Key Responsibilities:
- Develop clear and concise instructional content for end-users, including user guides, tutorials, and knowledge base articles.
- Collaborate with cross-functional teams, including product development, design, and project management, to ensure content meets business requirements.
- Conduct research and analysis to stay up-to-date on industry trends and best practices in technical writing and content development.
- Develop and maintain a content style guide to ensure consistency across all content.
- Work with developers to ensure content is integrated into the platform and meets accessibility standards.
Requirements:
- 7+ years of experience in technical writing, instructional design, or a related field.
- Proven track record of creating high-quality instructional content that meets business requirements.
- Strong analytical and problem-solving skills, with the ability to learn complex concepts quickly.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Experience with content management systems, such as WalkMe, is a plus.
What We Offer:
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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