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HR Content Specialist
2 months ago
We are seeking a highly skilled HR Content Specialist to join our team at Collabera. As an HR Content Specialist, you will be responsible for managing and optimizing HR content, ensuring it is accurate, up-to-date, and easily accessible to employees.
Key Responsibilities- Develop and maintain HR content, including knowledge articles, work instructions, and other relevant materials.
- Streamline the employee manager interfacing portal, ensuring a seamless user experience.
- Prepare and implement ServiceNow HR content, ensuring alignment with company policies and procedures.
- Manage knowledge assessments and maintain governance on a daily basis.
- Optimize knowledge and integrate it with AI, ensuring it is easily digestible and actionable.
- Conduct content/knowledge testing, migrating content from Salesforce to ServiceNow.
- Verify articles and ensure updated content, maintaining stakeholder communication.
- Review and manage HR knowledge articles, ensuring they are accurate and up-to-date.
- Support the payroll, benefits, and employee relations team to merge HR content.
- Focus on knowledge analysis, providing insights and recommendations to improve HR processes.
- Minimum 3-4 years of experience in HR content management or a related field.
- Strong knowledge of HR processes, policies, and procedures.
- Experience with ServiceNow or Salesforce is highly desirable.
- Excellent communication and analytical skills.
- Ability to work independently and as part of a team.
Collabera offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for HR content management, we encourage you to apply for this exciting opportunity.