Mixologist - Urban 80 Dining
2 weeks ago
Beverage Specialist - Urban 80 Restaurant
Job Category: Beverage Requisition Number: BARTE003636
Position Overview
The Beverage Specialist is tasked with the preparation and serving of drinks and/or food to patrons while ensuring exceptional guest service.
Key Responsibilities
- Assess and address customer needs to guarantee a high level of guest satisfaction.
- Welcome guests warmly upon their arrival, maintaining a proactive service approach consistently.
- Deliver prompt, friendly, and professional customer service to both hotel guests and staff.
- Prepare and decorate beverages according to established recipes and portion control standards.
- Present and serve drinks to guests with care.
- Verify guests' identification and serve alcoholic beverages in compliance with all applicable laws and regulations.
- Accurately process payments from guests, including cash handling and credit/debit card transactions.
- Maintain and stock the bar with necessary supplies, including beer, wine, spirits, and other essentials.
- Prepare, store, and ensure the quality of all beverage-related perishables.
- Respond appropriately to guests who may be inebriated.
- Collaborate effectively with team members to achieve collective goals.
- Maintain a calm, tactful, and creative demeanor to foster public and coworker confidence.
- Contribute to a workplace that is clean, comfortable, and enjoyable.
- Ensure operational excellence by providing superior service and quality products consistently.
- Lead by example, following directives and ensuring all operational aspects are met.
- Identify opportunities to enhance revenue, particularly in food and beverage services.
- Participate in all required departmental meetings.
- Adhere to all company policies and safety protocols; report any incidents or unsafe conditions to management.
- Safeguard confidential information and protect company assets.
- Perform additional duties as assigned to support the objectives of National Hospitality Services.
Required Skills and Experience
- Minimum of six months of experience in bartending within a full-service bar or restaurant.
- Highly motivated and energetic individual.
- Strong interpersonal and communication skills with a focus on customer service.
- Self-motivated with the ability to work independently and collaboratively.
- Ability to thrive in a fast-paced, high-pressure environment.
- Results-oriented with a commitment to timely task completion.
- Adaptable to changing circumstances.
- Capable of standing, sitting, or walking for extended periods.
- Must maintain a professional appearance in accordance with company standards.
- Able to lift and carry objects weighing up to 25 pounds without assistance.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
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