Mixologist - Urban 80 Dining

2 weeks ago


Green Bay, Wisconsin, United States Nhshotels Full time

Beverage Specialist - Urban 80 Restaurant

Job Category: Beverage Requisition Number: BARTE003636

Position Overview

The Beverage Specialist is tasked with the preparation and serving of drinks and/or food to patrons while ensuring exceptional guest service.

Key Responsibilities

  1. Assess and address customer needs to guarantee a high level of guest satisfaction.
  2. Welcome guests warmly upon their arrival, maintaining a proactive service approach consistently.
  3. Deliver prompt, friendly, and professional customer service to both hotel guests and staff.
  4. Prepare and decorate beverages according to established recipes and portion control standards.
  5. Present and serve drinks to guests with care.
  6. Verify guests' identification and serve alcoholic beverages in compliance with all applicable laws and regulations.
  7. Accurately process payments from guests, including cash handling and credit/debit card transactions.
  8. Maintain and stock the bar with necessary supplies, including beer, wine, spirits, and other essentials.
  9. Prepare, store, and ensure the quality of all beverage-related perishables.
  10. Respond appropriately to guests who may be inebriated.
  11. Collaborate effectively with team members to achieve collective goals.
  12. Maintain a calm, tactful, and creative demeanor to foster public and coworker confidence.
  13. Contribute to a workplace that is clean, comfortable, and enjoyable.
  14. Ensure operational excellence by providing superior service and quality products consistently.
  15. Lead by example, following directives and ensuring all operational aspects are met.
  16. Identify opportunities to enhance revenue, particularly in food and beverage services.
  17. Participate in all required departmental meetings.
  18. Adhere to all company policies and safety protocols; report any incidents or unsafe conditions to management.
  19. Safeguard confidential information and protect company assets.
  20. Perform additional duties as assigned to support the objectives of National Hospitality Services.

Required Skills and Experience

  • Minimum of six months of experience in bartending within a full-service bar or restaurant.
  • Highly motivated and energetic individual.
  • Strong interpersonal and communication skills with a focus on customer service.
  • Self-motivated with the ability to work independently and collaboratively.
  • Ability to thrive in a fast-paced, high-pressure environment.
  • Results-oriented with a commitment to timely task completion.
  • Adaptable to changing circumstances.
  • Capable of standing, sitting, or walking for extended periods.
  • Must maintain a professional appearance in accordance with company standards.
  • Able to lift and carry objects weighing up to 25 pounds without assistance.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications



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