ITAM Desktop Technician

5 days ago


Olathe, Kansas, United States Diverse Lynx Full time
Job Title: ITAM Desktop Technician

At Diverse Lynx LLC, we are seeking a highly skilled ITAM Desktop Technician to join our team. As an ITAM Desktop Technician, you will be responsible for preparing and maintaining a current PC image for all PENA IT related equipment.

Key Responsibilities:

  • Preparing and maintaining a current PC image for all PENA IT related equipment
  • Preparing all related IT equipment with a base image as required
  • Troubleshooting image issues and problems
  • Following ISM/IT policy regarding legal review and legal holds of equipment
  • Responsible for DOD wipe of all data storing IT assets
  • Using ITAM equipment to destroy IT storage equipment
  • Delegated tasks to record terminated employee's equipment in SDP, resolving all tasks involved
  • Reporting termed employee's equipment that is not returned to IT in accordance with PENA policy
  • Managing IT hardware warranty program
  • Preparing 'Trashed Equipment' documents for PENA Finance
  • Distributing received IT equipment to technicians, project managers and departments

Requirements:

We are an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. We promote and support a diverse workforce across all levels in the company.



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