Crisis Resolution Specialist
2 weeks ago
We are seeking a skilled Crisis Resolution Specialist to join our team at APN Staffing & Employment Solutions. As a key member of our healthcare staff, you will provide critical support to patients during evening and weekend/holiday hours.
The ideal candidate will have a Master's Degree in Counseling or Social Work and be licensed by the Arizona Board of Behavioral Health Examiners. A minimum of 3 years' experience in crisis counseling is required, with a focus on mental health treatment facilities.
This is a full-time position offering multiple shifts, including evenings and weekends. The successful candidate will be responsible for ensuring timely completion of critical tasks and providing exceptional patient care.
Key Responsibilities:
- Maintain exclusive focus on patients, ensuring their quality of care and individual needs are met without distraction.
- Comply with all patient medical records and information privacy regulations, state and federal.
- Ensure confidentiality and security of employee, patient, and medical data.
- Provide crisis intervention services directly to patients, preventing repetitive crises and developing patient/family/community safety plans.
- Evaluate and document patient condition, adjusting response methodologies accordingly.
- Maintain excellent working relationships with internal and external behavioral health experts.
Qualifications:
- Masters' Degree in Counseling or Social Work.
- Current independent licensure from Arizona Board of Behavioral Health Examiners (LPC, LMSW, or LISAC).
- 3 years' experience in residential mental health treatment facilities, successfully counseling individuals in crisis situations.
- Experience in multi-cultural healthcare environments preferred, with Native American patient-serving experience a plus.
- Valid Arizona driver's license with no major violations within the last 5 years.
- Demonstrated ability to relate to diverse cultures.
- AZ Department of Public Safety Fingerprint Card within 60 days of employment.
Salary Range: $65,000+ per year, depending on experience.
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