Senior Technology Support Specialist

3 weeks ago


Chandler, Arizona, United States Experis Full time
Senior Technology Support Specialist

This role has been partnered with a leading Financial Services organization in Chandler, AZ. It is a contract position with a hybrid schedule, requiring 4 days of onsite work and 1 remote day.

  • Duration: Approximately 12-18 months
  • Shifts: To be discussed in interviews
  • Holidays: Must work as scheduled
Job Responsibilities

This position demands exceptional client care, customer service skills, and the ability to collaborate effectively as part of a team. The ideal candidate will have experience with Agent Chat, Windows 10, and be able to multitask efficiently.

MUST HAVES:
  • 3-5 years of experience in a related field
  • Excellent organizational skills and the capacity to prioritize workload
  • Ability to consistently meet or exceed performance targets
Desired Skills:
  • Technology Call Center and/or Customer Service experience
  • Capacity to utilize multiple resources to determine causes and resolutions of problems
  • Familiarity with MS Office suite, Office 365, SharePoint, Skype, Citrix, VPN, Cisco AnyConnect, and ITSM Remedy (not essential)
Compensation

The estimated annual salary for this position is around $70,000-$90,000, depending on qualifications and experience.

About Experis

Experis is a global leader in workforce solutions, connecting human potential to the power of business. We serve both large and small organizations across various industries.



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