Senior Technology Support Specialist
3 weeks ago
This role has been partnered with a leading Financial Services organization in Chandler, AZ. It is a contract position with a hybrid schedule, requiring 4 days of onsite work and 1 remote day.
- Duration: Approximately 12-18 months
- Shifts: To be discussed in interviews
- Holidays: Must work as scheduled
This position demands exceptional client care, customer service skills, and the ability to collaborate effectively as part of a team. The ideal candidate will have experience with Agent Chat, Windows 10, and be able to multitask efficiently.
MUST HAVES:- 3-5 years of experience in a related field
- Excellent organizational skills and the capacity to prioritize workload
- Ability to consistently meet or exceed performance targets
- Technology Call Center and/or Customer Service experience
- Capacity to utilize multiple resources to determine causes and resolutions of problems
- Familiarity with MS Office suite, Office 365, SharePoint, Skype, Citrix, VPN, Cisco AnyConnect, and ITSM Remedy (not essential)
The estimated annual salary for this position is around $70,000-$90,000, depending on qualifications and experience.
About ExperisExperis is a global leader in workforce solutions, connecting human potential to the power of business. We serve both large and small organizations across various industries.
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