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Restaurant Operations Manager

4 weeks ago

Ephrata, Pennsylvania, United States McDonald's Full time

A shift manager at McDonald's is more than a job, it's a career, with a competitive starting wage and benefits.

We have positions for manager trainees as well as experienced managers from any industry.

As a shift manager, you will lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit.

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.


Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too.

Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

We offer great benefits

Competitive starting wage

Paid time off

Health insurance

Life insurance

Dental & Vision insurance

Free employee meals

$3,000 tuition assistance per calendar year

Previous leadership experience is a plus, but not required.

We're looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald's environment.

You must be 18 years or older.

Key Responsibilities:
  • Food Safety
  • Internal Communication
  • Inventory Management
  • Daily Maintenance and Cleanliness
  • Managing Crew
  • Quality Food Production
  • Exceptional Customer Service
  • Safety and Security
  • Scheduling
  • Training

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws.