Shift Manager
4 weeks ago
At Five Guys, we are seeking a highly motivated and experienced Shift Manager to join our team. As a Shift Manager, you will be responsible for directing the daily operations of a restaurant in the General Manager's absence, ensuring compliance with company standards in all areas of operation.
Key Responsibilities:
- Ensure compliance with company standards in all areas of operation, including product prep and delivery, customer relations, restaurant maintenance, team and inventory management.
- Train and develop crew members to perform all duties, including customer service, food preparation, and cash handling.
- Manage inventory, including ordering and receiving supplies, and maintaining accurate records.
- Monitor and maintain a clean and safe work environment, adhering to health and safety regulations.
- Develop and implement strategies to improve customer satisfaction and loyalty.
Requirements:
- 1-2 years of supervisory experience in a food service or retail environment.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Strong problem-solving and analytical skills.
- Ability to maintain confidentiality and handle sensitive information.
What We Offer:
- Competitive base pay and excellent potential bonus.
- Comprehensive and customizable benefits, including medical, dental, vision, pet insurance, and 401(k) with match.
- Real career growth opportunities, with plans to open more than 1000 new locations across North America.
- Secret Shopper bonus plan, with bonuses based on the results of regular visits.
Why Work at Five Guys?
- A fast-paced, high-energy environment with a fun and supportive team.
- Opportunities for career growth and advancement.
- A comprehensive benefits package and competitive pay.
- A commitment to providing excellent customer service and a positive work environment.
Equal Opportunity Employer:
Five Guys is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity.
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