Shift Manager

4 weeks ago


Ephrata, Pennsylvania, United States Five Guys Full time
Job Description

At Five Guys, we are seeking a highly motivated and experienced Shift Manager to join our team. As a Shift Manager, you will be responsible for directing the daily operations of a restaurant in the General Manager's absence, ensuring compliance with company standards in all areas of operation.

Key Responsibilities:

  • Ensure compliance with company standards in all areas of operation, including product prep and delivery, customer relations, restaurant maintenance, team and inventory management.
  • Train and develop crew members to perform all duties, including customer service, food preparation, and cash handling.
  • Manage inventory, including ordering and receiving supplies, and maintaining accurate records.
  • Monitor and maintain a clean and safe work environment, adhering to health and safety regulations.
  • Develop and implement strategies to improve customer satisfaction and loyalty.

Requirements:

  • 1-2 years of supervisory experience in a food service or retail environment.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and analytical skills.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer:

  • Competitive base pay and excellent potential bonus.
  • Comprehensive and customizable benefits, including medical, dental, vision, pet insurance, and 401(k) with match.
  • Real career growth opportunities, with plans to open more than 1000 new locations across North America.
  • Secret Shopper bonus plan, with bonuses based on the results of regular visits.

Why Work at Five Guys?

  • A fast-paced, high-energy environment with a fun and supportive team.
  • Opportunities for career growth and advancement.
  • A comprehensive benefits package and competitive pay.
  • A commitment to providing excellent customer service and a positive work environment.

Equal Opportunity Employer:

Five Guys is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity.



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