Customer Experience Coach

1 week ago


Asheboro, North Carolina, United States PNC Financial Services Group Full time

About the Position

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The Asheboro Branch Lead Teller at PNC Financial Services Group plays a critical role in managing the daily operations of our Asheboro branch, while providing exceptional customer service to our clients. This position requires a highly organized and detail-oriented individual who can effectively manage multiple priorities, prioritize tasks, and maintain a high level of productivity.

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Responsibilities

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  • Manage Branch Operations: Oversee the day-to-day operations of the branch, including cash handling, deposits, and customer transactions.">
  • Provide Excellent Customer Service: Deliver exceptional customer service to our clients, responding to their needs and resolving any issues in a timely and professional manner.">
  • Supervise Tellers: Supervise and train tellers to ensure they meet the needs of our customers, adhering to company policies and procedures.">
  • Maintain Branch Security: Ensure the security and integrity of branch assets, including cash, equipment, and confidential information.">
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About You

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To be successful in this role, you should have 1+ years of experience in retail banking or related fields, preferably in a supervisory or management capacity. You should possess excellent communication and interpersonal skills, with the ability to motivate and inspire others to achieve their best. Additionally, you should be proficient in banking systems and processes, with a strong understanding of financial regulations and compliance.

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What We Offer

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PNC offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a generous 401(k) matching program and paid time off. We also offer career development opportunities, including training and education programs to help you advance your career.

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Estimated Salary Range

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$65,000 - $90,000 per year, depending on experience.



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