Client Relationship Associate
2 weeks ago
Member Service Specialist - Universal Banker
Job Category: Branch Operations
Position Overview:
As a vital member of our team, you will act as a bridge between our members and the credit union, ensuring exceptional service in our branch.
Key Responsibilities:
- Welcome members and guests with a warm and friendly demeanor.
- Advocate for our credit union's offerings and assist members in understanding our products.
- Facilitate the opening of new membership accounts.
- Process personal loans efficiently and accurately.
- Address member inquiries and resolve any issues that arise.
- Conduct account transactions and maintain accurate records.
Qualifications and Skills:
- High school diploma or equivalent required.
- 3-5 years of experience in banking or customer service roles.
- Proven ability to build strong relationships with clients.
- Familiarity with financial data analysis and reporting.
- Strong problem-solving abilities and attention to detail.
- Effective organizational and prioritization skills.
- Excellent communication and interpersonal skills.
Physical Requirements:
- Ability to perform manual tasks and repetitive motions.
- Occasional lifting of items up to 40 pounds.
Compensation:
We offer a competitive salary along with a comprehensive benefits package.
Company Overview:
Self-Help Federal Credit Union is dedicated to serving working families and underserved communities.
With over $1.6 billion in assets, we are committed to creating and safeguarding ownership and economic opportunities for all.
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