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Customer Service Specialist

2 months ago

Richmond, Virginia, United States Bridgestone America, Inc. Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Salesperson. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting products and services, and driving sales growth.

Key Responsibilities:

  • Build strong relationships with customers to understand their needs and preferences
  • Effectively communicate product features, benefits, and promotions to customers
  • Meet or exceed sales targets through proactive sales efforts and upselling/cross-selling opportunities
  • Provide excellent customer service, resolving issues and concerns in a timely and professional manner
  • Stay up-to-date on product knowledge, promotions, and company initiatives to effectively communicate with customers

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 2+ years of retail sales experience, preferably in a customer-facing role
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Valid driver's license and ability to drive company vehicles

About Bridgestone America, Inc.:

Bridgestone America, Inc. is a leading provider of tires and automotive services. We are committed to delivering exceptional customer experiences and driving business growth through innovation and teamwork.