Head of Teller Operations

6 days ago


Point Pleasant Beach, New Jersey, United States OceanFirst Bank Full time

Job Title: Head of Teller Operations

Company Overview:

OceanFirst Bank is a leading financial institution dedicated to providing exceptional customer service and innovative banking solutions. Our mission is to deliver personalized experiences that exceed our customers' expectations.

Salary:

$60,000 - $80,000 per year

Job Description:

We are seeking a highly skilled and experienced Head of Teller Operations to lead our team of tellers at our Point Pleasant Boro branch. As a key member of our leadership team, you will be responsible for overseeing the daily operations of the teller area, ensuring excellent customer service, and driving sales growth.

  1. Provide operational supervision and scheduling of teller staff.
  2. Ensure adequate lobby and drive-up coverage.
  3. Meet and exceed sales and referral goals annually.
  4. Knowledgeable in all relevant policies and procedures, especially BSA and those regarding cash handling.

In this role, you will have the opportunity to work with a talented team of professionals, develop your leadership skills, and contribute to the success of OceanFirst Bank.

Required Skills and Qualifications:
  • Three years of prior teller experience and one year of supervisory experience.
  • Excellent sales, service, interpersonal, and communication skills.
  • Working knowledge of bank products and services.

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.


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