Restaurant Operations Director

5 days ago


Pelham, Alabama, United States Gecko Hospitality - CT & RI Full time
Job Overview

We are seeking an experienced Restaurant Operations Director to lead our team at a high-energy entertainment and dining destination in Pelham, NY.

This role combines restaurant management with overseeing entertainment operations, making it an exciting and multifaceted opportunity.

About the Role

The ideal candidate will possess strong leadership abilities, excellent communication skills, and the ability to manage a fast-paced, high-volume environment.

Responsibilities:

  • Oversee daily operations of the restaurant, bar, and entertainment areas, ensuring exceptional guest service and smooth execution.
  • Lead, train, and mentor staff, fostering a positive and collaborative work environment.
  • Manage staff scheduling, hiring, and performance evaluations to maintain an effective and motivated team.
  • Monitor guest satisfaction and address any concerns or feedback promptly.
  • Ensure adherence to company standards, health, and safety regulations.
  • Collaborate with the kitchen and bar teams to maintain food and beverage quality, presentation, and inventory control.
  • Manage budgets, labor costs, and expenses to achieve financial targets and maximize profitability.
  • Implement marketing and promotional initiatives to drive guest traffic and increase sales.
  • Oversee events, parties, and group bookings, ensuring a seamless and fun guest experience.
  • Foster a safe and welcoming environment for guests and staff by enforcing policies and procedures.

Qualifications:

  • 3+ years of experience in restaurant management, preferably in a high-volume or entertainment-focused setting.
  • Strong leadership and team-building skills with the ability to motivate and develop staff.
  • Excellent communication and customer service skills.
  • Proven ability to manage budgets, control costs, and drive profitability.
  • Ability to thrive in a fast-paced, dynamic environment with a focus on both service and entertainment.
  • Knowledge of point-of-sale systems, scheduling, and inventory management.
  • Availability to work nights, weekends, and holidays as required.

Estimated Salary: $80,000 - $100,000 per year.

Benefits:

  • Competitive salary with performance-based bonuses.
  • Health, dental, and vision benefits.
  • Opportunities for career growth and advancement.
  • Fun, energetic work environment in an entertainment-driven venue.
  • Discounts on food, beverages, and activities.


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