Senior Burger Operations Manager

6 days ago


Pelham, New York, United States Smashburger Full time
Company Overview

Smashburger is a fast-growing restaurant chain dedicated to serving high-quality burgers and delivering exceptional customer experiences. With a strong focus on teamwork, employee development, and community involvement, we strive to create a positive and supportive work environment that fosters growth and success.

Job Summary

We are seeking an experienced Shift Leader to join our team in this key leadership role. As a Shift Leader at Smashburger, you will be responsible for overseeing the day-to-day operations of the restaurant, including managing staff, driving sales growth, and ensuring exceptional customer service.

Key Responsibilities:
  • Lead and manage a team of front-of-house and back-of-house employees to deliver excellent customer service and drive sales growth.
  • Ensure seamless execution of operational processes, including inventory management, cash handling, and food safety procedures.
  • Collaborate with Restaurant General Managers to develop and implement strategies to improve store performance and achieve business objectives.
  • Conduct regular audits to ensure compliance with company policies, procedures, and regulatory requirements.
Requirements:
  • Minimum 2 years of experience as a Shift Leader or equivalent in the food service industry.
  • Prior experience in a leadership role, preferably in a fast-paced restaurant environment.
  • Demonstrated ability to lead and motivate teams, drive sales growth, and maintain high levels of customer satisfaction.
  • Strong communication, problem-solving, and analytical skills.
  • Ability to work flexible hours, including nights, weekends, and holidays.
What We Offer:
  • A competitive salary range of $45,000 - $55,000 per year, based on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and 401(k) matching.
  • The opportunity to work with a dynamic and growing company that values employee development and advancement.
  • A fun and supportive work environment that encourages teamwork and collaboration.


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