Dolphin Mall Service Ambassador

3 weeks ago


Miami, United States The Cordish Companies Full time

Sports & Social is an upscale sports bar and social lounge located in the heart of downtown Miami, known for its exceptional dining and beverage experience.

About Us

Our location boasts state-of-the-art AV technology, with an impressive LED display showcasing multiple games and sporting events simultaneously. We offer a wide variety of interactive social games for guests to enjoy, along with live music and special events several days a week.

Job Summary

We are seeking a highly energetic and professional Busser/Runner to join our team. The successful candidate will provide exceptional customer service, maintain a clean and orderly work environment, and support serving staff in ensuring that all customer needs are met.

Responsibilities
  • Provide a fun and welcoming personality while maintaining professionalism at all times.
  • Perform varied duties to ensure seamless service delivery, including clearing and cleaning tables, resetting tables according to specifications, and restocking service stations.
  • Offer polite, professional, and courteous customer service, communicating effectively with guests, employees, and third parties.
  • Maintain a clean and orderly work area to ensure safety and efficiency.
  • Clear empty tables and set tables for new guests.
  • Restock service stations and complete all side work as assigned.
Requirements
  • Prior customer service and/or restaurant experience preferred.
  • Must speak fluent English; other languages preferred.
  • Communication skills are essential for interacting with guests, employees, and third parties.
  • Basic mathematical skills are used frequently for handling cash and credit transactions.
  • Ability to work nights, weekends, and/or holidays may be required.
Physical Demands
  • Strong ability to perform physical tasks, including carrying or lifting items weighing up to 75 pounds.
  • Standing, bending, stooping, and kneeling are required for extended periods.
  • Must be able to move about the entire facility safely and efficiently.

The estimated salary for this position is $40,000 - $60,000 per year, depending on experience and qualifications. If you are a motivated and team-oriented individual who enjoys providing excellent customer service, we encourage you to apply for this exciting opportunity.



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