Sales Associate/ Customer Service Representative

3 weeks ago


Miami, United States Knitwell Group Full time

At Knitwell Group, we're seeking a skilled Sales Associate/Client Service Representative to join our team at our Dolphin Mall store in Miami, FL. As a key member of our sales floor team, you will provide exceptional client service by anticipating and meeting the needs of our clients, exceeding their expectations, and adhering to our company's service experience standards.

Responsibilities:
  • Provide excellent client service by acknowledging, interacting, and building relationships with clients, creating client loyalty, and multi-tasking while servicing internal and external clients.
  • Address client concerns, coming to resolution when possible, and involving management where appropriate.
  • Portray a gracious, friendly, energetic, and engaging manner and be respectful and professional at all times.
  • Solicit and incorporate feedback for professional growth and development, consistently receiving positive, unsolicited client feedback.

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience. We offer a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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