Senior Customer Success Manager
4 weeks ago
We are seeking a highly skilled Senior Customer Success Manager to join our team at Adjust. As a key member of our Business Development Department, you will be responsible for maintaining strong relationships with our existing clients and ensuring their success through the effective use of our suite of tools.
Key Responsibilities- Drive retention and growth among our most valuable customers by understanding their business needs and providing tailored solutions
- Enable successful roll-out of Adjust to customer employees and ensure seamless adoption
- Maintain a cadence of communicating with customers about their adoption trends, sentiment, and opportunities for deeper engagement
- Identify opportunities for customers to act as Adjust advocates and promote our platform
- Work with customers on contract renewals and expansion opportunities to drive revenue growth
- Represent the voice of the customer to inform our product roadmap and drive innovation
- 5+ years of experience in Customer Success or Sales roles, with a strong background in mobile user acquisition
- Ability to find growth opportunities within accounts and add value through consultative approach
- Strong project management skills and ability to oversee multiple projects simultaneously
- Excellent communication and stakeholder management skills, with a proven track record of building strong relationships
- High level of autonomy and ability to work independently, with a strong sense of ownership and accountability
- Opportunity to make a meaningful impact on the ad-tech industry and drive business growth
- International and diverse team environment with a strong focus on transparency, feedback, and fun
- Education and training opportunities for ongoing professional development and continuous learning
- Flexible work arrangements and generous vacation policy
- Comprehensive benefits package, including health, dental, and vision insurance, as well as 401(k) matching
Adjust is a leading provider of mobile measurement and analytics solutions, trusted by marketers around the world to measure and grow their apps across platforms. We work with companies at every stage of the app marketing journey, from fast-growing digital brands to brick-and-mortar companies launching their first apps. Our powerful measurement and analytics suite provides visibility, insights, and essential tools that drive better results.
-
Senior Customer Success Manager
4 weeks ago
Los Angeles, California, United States Relo Metrics Full time{"h1": "Senior Customer Success Manager at Relo Metrics", "p": "We are seeking a highly skilled Senior Customer Success Manager to join our team at Relo Metrics. As a key member of our Customer Success team, you will be responsible for managing a portfolio of Enterprise and SMB clients, delivering strong client retention and upsell. Your strategic account...
-
Senior Customer Success Manager
2 weeks ago
Los Angeles, California, United States Relo Metrics Full timeJob Title: Senior Customer Success ManagerRelo Metrics is seeking a seasoned Senior Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for managing a portfolio of Enterprise and SMB clients, delivering strong client retention and upsell.Key Responsibilities:Develop and execute annual...
-
Senior Customer Success Manager
3 weeks ago
Los Angeles, California, United States Artera Corporation Full timeAbout ArteraArtera is a patient communication platform that delivers exceptional customer service in the healthcare industry. Our mission is to make healthcare the number one industry in customer service.Our ImpactArtera helps 500+ healthcare providers facilitate over 1 billion messages for 40+ million patients annually. Our award-winning culture has...
-
Senior Customer Success Manager
2 weeks ago
Los Angeles, California, United States Cockroach Labs Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Cockroach Labs. As a Customer Success Manager, you will be responsible for ensuring the success of our customers by providing them with the support and guidance they need to get the most out of our cloud-native, distributed SQL database.Key ResponsibilitiesAct with...
-
Senior Customer Success Manager
3 days ago
Los Angeles, California, United States Cockroach Labs Full timeAbout the RoleCockroach Labs is seeking a highly skilled Senior Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for driving customer adoption and expansion of our cloud-native, distributed SQL database, CockroachDB.Our ideal candidate has a proven track record of success in...
-
Senior Customer Success Manager
3 days ago
Los Angeles, California, United States Easy Recruiter Full timeAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Easy Recruiter. As a key member of our customer success team, you will be responsible for managing customer relationships, driving customer adoption, and ensuring customer satisfaction.Key ResponsibilitiesLead the entire customer journey, from onboarding to...
-
Senior Customer Success Manager
1 month ago
Los Angeles, California, United States MongoDB Full timeAbout the RoleMongoDB is seeking a highly skilled and experienced Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for driving customer growth, retention, and satisfaction.Key ResponsibilitiesDevelop and execute account plans to drive customer growth and retentionAct as a strategic...
-
Senior Customer Success Manager
2 weeks ago
Los Angeles, California, United States Cockroach Labs Full timeAbout the RoleCockroach Labs is seeking a highly skilled Customer Success Manager to join our team. As a trusted advisor to our valued customers, you will play a critical role in building trust and confidence through urgency and influence to drive deeper and expand accounts while preventing churn.Our ideal candidate has excellent customer-facing and...
-
Senior Strategic Customer Success Manager
4 weeks ago
Los Angeles, California, United States Miro Full timeAbout the TeamMiro's Customer Experience organization is a global group that includes teams such as Professional Services, Renewals, Customer Success, Customer Support, and Customer Education. Our mission is to empower our customers to create the next big thing. The Customer Success team is a remote team that focuses on delighting our customers by being a...
-
Customer Success Manager
2 days ago
Los Angeles, California, United States Cloud Software Group, Inc. Full timeCustomer Success ManagerCloud Software Group, Inc. is seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring the success of our customers by providing them with the necessary support and resources to achieve their goals.Key Responsibilities:Develop and maintain strong...
-
Customer Success Manager
2 weeks ago
Los Angeles, California, United States Cloud Software Group, Inc. Full timeCustomer Success ManagerAt Cloud Software Group, we're looking for a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring our customers achieve their desired outcomes by providing exceptional support, guidance, and expertise.Key Responsibilities:Customer Engagement: Develop and maintain...
-
Customer Success Manager
3 weeks ago
Los Angeles, California, United States Cloud Software Group, Inc. Full timeCustomer Success ManagerAt Cloud Software Group, we're committed to helping our customers achieve success with our cloud-based products. As a Customer Success Manager, you'll play a critical role in ensuring our customers get the most out of our solutions. Your primary responsibility will be to build strong relationships with our customers, understand their...
-
Customer Success Manager
2 weeks ago
Los Angeles, California, United States Motion Recruitment Full timeJob Title: Customer Success ManagerWe are seeking a highly skilled and experienced Customer Success Manager to join our team at Motion Recruitment. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and delivering exceptional customer service.Key...
-
Customer Success Manager
17 hours ago
Los Angeles, California, United States Evolv Technologies Holdings, Inc. Full timeCustomer Success ManagerThe Customer Success Manager is a key role in ensuring the long-term success of our customers. This individual will be responsible for building and maintaining strong relationships with our customers, understanding their needs, and providing proactive support to ensure they derive maximum value from our service.Key...
-
Customer Success Manager
4 weeks ago
Los Angeles, California, United States Pear Suites Full timeAbout Pear SuitePear Suite's innovative care navigation platform empowers healthcare professionals to collect, visualize, and act on social determinants of health data, enabling healthcare entities and community-based organizations to meet the social needs of their community in a culturally sensitive, person-centered way.About the RoleJob Title: Customer...
-
Customer Success Manager
3 days ago
Los Angeles, California, United States Pear Suites Full timeAbout Pear SuitePear Suite's innovative care navigation platform empowers healthcare professionals to collect, visualize, and act on social determinants of health data, enabling healthcare entities and community-based organizations to meet the social needs of their community in a culturally sensitive, person-centered way.About the RoleJob Title: Customer...
-
Customer Success Manager
6 days ago
Los Angeles, California, United States Pear Suites Full timeAbout Pear SuitePear Suite's innovative care navigation platform empowers healthcare professionals to collect, visualize, and act on social determinants of health data, enabling healthcare entities and community-based organizations to meet the social needs of their community in a culturally sensitive, person-centered way.About the RoleJob Title: Customer...
-
Customer Success Manager
2 weeks ago
Los Angeles, California, United States Northern Impact Full timeCustomer Success ManagerAt Northern Impact, we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you'll play a critical role in driving long-term customer success and growth.About the RoleWe're looking for a seasoned professional with a proven track record of managing customer relationships...
-
Customer Success Manager
3 weeks ago
Los Angeles, California, United States Caliber Sourcing Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Presidio. As a key member of our account and service teams, you will be responsible for driving the adoption and expansion of our services and solutions with our customers.Key ResponsibilitiesLead the onboarding process for new customers, ensuring a seamless transition...
-
Customer Success Manager
3 weeks ago
Los Angeles, California, United States Pear Suites Full timeAbout Pear SuitePear Suite's innovative care navigation platform empowers healthcare professionals to collect, visualize, and act on social determinants of health data, enabling healthcare entities and community-based organizations to meet the social needs of their community in a culturally sensitive, person-centered way.About the RoleJob Title: Customer...
