Technical Support and Implementation Expert

3 weeks ago


Naples, Florida, United States FYIsoft Full time
Job Responsibilities

As a Technical Support and Implementation Expert at FYIsoft, you will be responsible for providing technical support to our customer and partner base. This will involve troubleshooting issues reported by customers, performing thorough research to arrive at effective solutions, and collaborating with other team members to resolve issues quickly.

You will also be responsible for implementing our solution to new customers, including assessment of customer requirements, installing and configuring the solution to optimize application functionality, and conducting user training sessions.

The ideal candidate will have excellent technical skills, including T-SQL programming and experience with Microsoft servers, as well as excellent interpersonal and communication (verbal and written) skills.



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