Employment Services Representative

1 month ago


Chicago, Illinois, United States Goodwill Industries Full time

p**JobSummary:**/ppWeareseekingahighlymotivatedanddetail-orientedEmploymentServicesRepresentativetojoinourteamatGoodwillIndustries.AsanEmploymentServicesRepresentative,youwillberesponsibleforallcasemanagementandjobdevelopmentactivitiesastheyrelatetoindividualconsumersacquiringandmaintainingemployment./ppbKeyResponsibilities:/b/pulliActasaliaisonwithmultipleentities,includingemployers,union,publicandprivateemploymentagencies,andotherGoodwillstafftodevelopjobopportunitiesthatmatchbothbusinessandjobseekers'needs./liliSupportclientsinjobsearchingandplacement,establishingandmaintainingworkingrelationshipswithemployers,industryorganizations,andpublicagenciestosourcejobopeningsandsecureemploymentandvocationaltrainingopportunitiesforclients./liliDevelop,implement,andmonitorIndividualServicePlans,establishingmutually-agreedandappropriategoalsforeachindividualconsumer./liliEvaluateindividual'sbackground,skills,andinterestandmatchtopotentialjobopeningsortrainingprograms./liliOrientnewlyhiredconsumerstothecompany'spolicies,procedures,products,services,standards,fringebenefits,andopportunities./liliProcessandmaintaininatimelymanner,allnecessaryrecordsanddata,includingMonthlyProgressReports,computerentries,placement,follow-up,andstatuschangedata,andEmployerJobOrders./liliProvidecounseling,guidance,andsupportiveservicesasneeded,includingcareerexploration,personalgrooming,personalfinance,jobseeking,communityresources,transitionaljobs./liliProvideweeklyorientationtonewclients,givinganoverviewofGoodwill'sservices,programs,process,andprocedures./liliProvidejobretentionservices,identifyingbehaviororworkconditionsthatareproblematictotheindividualconsumer,developingaplantoreducetargetbehavior(s)andremedythesituation./liliProvideemotionalandproblem-solving/supporttechniquestoindividualconsumers./liliDevelopandmaintaincooperative,professionalrelationshipswithallreferralsources./liliMaintainasafeandorderlyworkenvironment./li/ulpbRequirements:/b/pulliTwoyearsofcollegeeducationorexperienceequivalency,andaminimumof1yearexperience./liliMusthaveavalidIllinoisDriver'slicense./liliPreviousexperienceworkinginplacementservicesorcasemanagement./li/ulpbCORECULTURALCOMPETENCIES:/b/pulliCustomerFocus:Independentlyanticipateandmeetcustomerneeds,whilesearchingforwaystoimprovecustomerservice./liliValuesDifferences:Seeksoutthediverseperspectivesandtalentsofothers,strivingtoworkeffectivelywithotherswhohavedifferentperspectives,backgrounds,orstyles./liliCommunicatesEffectively:Sharesinformationandupdateswithothers,whileensuringaclear,concise,andprofessionalcommunicationthroughreports,documentation,written,andothercommunications./liliSituationalAdaptability:Demonstratesflexibilityofresponsestodifferentsituationsthroughadaptingtothechangingneeds,conditions,priorities,oropportunities./liliDrivesResults:Demonstratesastrongdrivetoachievemeaningfulresults,throughdrivingtaskstosuccessfulcompletionandclosure./liliEnsuresAccountability:Takesresponsibilityandownershipforsuccessesandfailuresinownwork./li/ul



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