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Fraud Detection and Prevention Expert

2 months ago

Malvern, Pennsylvania, United States Customers Bank Full time

Job Summary:

We are seeking a highly skilled Fraud Investigator to join our team at Customers Bank. As a Fraud Investigator, you will be responsible for conducting routine to complex fraud investigations, suspicious activity reporting, and monitoring of fraud detection alerting systems covering multiple payment channels.

Key Responsibilities:

  • Investigate and analyze complex fraud cases, identifying patterns and trends to prevent future occurrences
  • Develop and implement effective fraud prevention strategies to minimize losses and protect our customers
  • Collaborate with cross-functional teams, including Risk Management, Compliance, and Operations, to ensure seamless execution of fraud investigations and prevention initiatives
  • Stay up-to-date with emerging fraud trends and technologies, applying this knowledge to enhance our fraud detection and prevention capabilities
  • Provide expert guidance and support to our customers, ensuring they are informed and protected from potential fraud risks

Requirements:

  • Strong analytical and problem-solving skills, with the ability to think critically and strategically
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders
  • Proven experience in fraud investigation and prevention, with a deep understanding of financial crimes and regulatory requirements
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines
  • Strong technical skills, with proficiency in fraud detection and prevention tools and technologies

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance