Customer Service Representative

3 weeks ago


Kingsville, Texas, United States Leslie Hakala - State Farm Agent Full time
Customer Service Representative

At Leslie Hakala - State Farm Agent, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to grow our business.

Responsibilities:
  • Develop and maintain a deep understanding of our customers' needs and preferences.
  • Provide personalized service and support to our customers, addressing their inquiries and concerns in a timely and professional manner.
  • Identify opportunities to upsell and cross-sell our products and services, ensuring that our customers receive the best possible solutions for their needs.
  • Collaborate with our team to develop and implement strategies to improve customer satisfaction and retention.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proven ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong problem-solving skills, with the ability to think critically and creatively.
  • Ability to work independently and as part of a team, with a strong commitment to customer satisfaction.

We offer a competitive salary and benefits package, as well as opportunities for growth and development within our organization. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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