Confluence/JIRA SME Specialist

4 days ago


Tampa, Florida, United States RIT Solutions, Inc. Full time
Job Title: Confluence/JIRA SME Specialist

About the Role:
RIT Solutions, Inc. is seeking a highly skilled Confluence/JIRA SME Specialist to join our team. As a key member of our IT department, you will be responsible for utilizing various platforms, ticketing systems, and Atlassian Suite to streamline our processes and improve our overall efficiency.

Key Responsibilities:
- Utilize Confluence and Jira to build and maintain application security pages and how-to articles
- Develop and implement a better process around tickets, integrating with Jira and Confluence
- Collaborate with internal customers, developers of DTC, to pull process information and design/build a better process around tickets
- Experience working in an Agile environment and understanding the admin portion and how development works

Requirements:
- Industry experience in retail, ecommerce, or a product-oriented company
- Familiarity with Jira, CA Service desk, and Freshservice
- Experience with MS suite and SharePoint

Nice to Have:
- Security exposure and experience with Vole Management

What We Offer:
- Opportunity to work with a dynamic team and contribute to the growth of RIT Solutions, Inc.
- Competitive salary and benefits package

How to Apply:
Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you

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