Financial Services Role

3 weeks ago


Quincy, Illinois, United States Home Bank Full time
About the Opportunity

We are seeking a dedicated and results-driven individual to fill the position of Customer Service Representative at Home Bank.

This is a great opportunity to join a dynamic team and contribute to the success of our organization. As a representative of Home Bank, you will be expected to deliver exceptional customer service, meet performance targets, and participate in ongoing training and development initiatives.

Located in Quincy, IL, this role offers a competitive salary ranging from $35,000 to $45,000 per year. In addition to a stable income, you will enjoy benefits such as health insurance, retirement plan, and paid time off.

Responsibilities and Requirements

As a Customer Service Representative, you will be responsible for:

  1. Providing exceptional customer service and meeting performance targets
  2. Navigating NuPoint Core System and processing transactions accurately
  3. Maintaining accurate records and reports
  4. Participating in regular meetings and training sessions
  5. Attending annual robbery/security training

To succeed in this role, you will need:

  1. A high school diploma or equivalent
  2. Strong communication and customer service skills
  3. Ability to multitask and prioritize tasks effectively
  4. Proficiency in computer software and willingness to learn new systems
  5. Regular, predictable attendance and flexibility to adapt to changing priorities


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