Financial Services Director

6 days ago


Quincy, Illinois, United States John Wood Community College Full time
Job Overview

The John Wood Community College is seeking a highly skilled Financial Services Director to oversee all student account activities, ensuring accuracy, compliance, and excellent customer service. This role is central to managing billing, payment processing, and collections while collaborating with internal departments to support student success.

Salary Information
This is an exempt position with an estimated salary range of $48,000.00 - $60,000.00.

About the Job
The Manager of Student Accounts is responsible for overseeing daily operations, including student receivables, third-party-billings, preparation of student refunds, and posting of staff tuition waivers per Board policy. Ensure compliance with federal, state, and institutional policies regarding student financial accounts. Develop and implement collection procedures and collaborate with external agencies as needed.

Responsibilities
  • Manage daily operations of student accounts area, including student receivables, third-party-billings, preparation of student refunds, and posting of staff tuition waivers per Board policy.
  • Ensure compliance with federal, state, and institutional policies regarding student financial accounts.
  • Develop and implement collection procedures and collaborate with external agencies as needed.
  • Maintain compliance with various state, federal regulations, and board policies, and the preparing of filing of IRS 1098T tuition statement forms.
  • Administer student scholarships received from outside sources.
  • Supervise, train, evaluate, set goals, and provide guidance for accounts receivable staff on student accounts procedures and policies.
  • Collaborate with Financial Aid, Admissions, and other departments to ensure seamless communication and support for students.
  • Prepare and analyze reports related to student accounts, revenue, and receivables, such as Month End Reporting and Monthly Account Reconciliations of Receivables.
  • Develop and implement strategies to improve efficiency and enhance the student experience.


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