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Healthcare Support Specialist

2 months ago

Stillwater, Oklahoma, United States Oklahoma State University Full time
Position Overview

Job ID:
req17482

Job Title:
Healthcare Support Specialist

Employment Type:
Full-Time Staff

Job Number:
GS9631

Department:
College of Osteopathic Medicine

Location:
200 Athletic Center
Stillwater, Oklahoma, 74078
United States

Supervisor:

Salary Range:
(Dependent on funding availability):

Licensed Practical Nurse - $22.50 per hour
Medical Assistant - $18.00 per hour

Work Hours:
Typically 8 hours/day, 5 days/week

Job Summary:

THIS POSITION IS LOCATED IN STILLWATER OK

Licensed Practical Nurse - $22.50 per hour
Medical Assistant - $18.00 per hour

Role Description:


As an integral member of the healthcare team, the Healthcare Support Specialist is primarily tasked with delivering high-quality and continuous comprehensive primary medical care services. This role encompasses a variety of clinical responsibilities, both in front and back office settings.

The Healthcare Support Specialist operates under the direct supervision of the Nursing Supervisor.

Environmental Considerations:

Potential exposure to hazardous materials, temperature extremes, and bloodborne pathogens.

Physical Demands:

Ability to lift and assist patients of all ages, visually observe patients, and communicate effectively. Must be capable of standing, bending, stretching, stooping, kneeling, balancing, crouching, walking, and running with or without reasonable accommodations.

Application Instructions:

IMPORTANT: APPLICANTS PLEASE READ
For thorough consideration, ensure that all employment history is accurate and complete. An Edit button is available for adding information.

Oklahoma State University Medicine's Customer Service Philosophy is:

"We enrich lives by providing compassionate care and exceptional service to every individual we encounter."

We uphold our service standards through employee behaviors focused on safety, courtesy, presentation, and efficiency.

Safety includes:

  • Awareness of the environment
  • Intentional actions
  • Ensuring accuracy
  • Mitigating potential hazards
Courtesy involves:

  • Welcoming and engaging in a friendly and respectful manner
  • Being responsive, polite, and helpful
  • Demonstrating care and concern
  • Expressing appreciation
Presentation requires:

  • Maintaining professionalism
  • Ensuring a clean and neat appearance
  • Keeping work areas organized
Efficiency is about:

  • Timely responses to needs
  • Organizing and prioritizing tasks
  • Respecting others' time
Qualifications:

Required:

  • Valid Driver's License
  • Current Registered Medical Assistant/Certified Medical Assistant/Licensed Practical Nurse licensure in Oklahoma
  • Current CPR certification

Skills and Knowledge:

  • Understanding of clinic workflow
  • Excellent customer service and communication skills
  • Ability to multitask while ensuring quality patient care
  • Proficient computer skills and adaptability to new systems

Preferred:

  • Bilingual skills are advantageous