IT Infrastructure Specialist
3 weeks ago
We're Watts Water Technologies, a leading brand in the water solutions industry. We're committed to providing safe, clean water for the world and protecting our planet's most valuable resource.
As the Site IT Administrator, you will play a critical role in ensuring the smooth operation of our IT infrastructure. Your responsibilities will include:
- Overseeing the preparation, installation, configuration, operation, and maintenance of site IT hardware, software, and related IT infrastructure.
- Participating in technical research and development to promote continuing innovation within the IT infrastructure at the local sites.
- Ensuring that system hardware, operating systems, and related procedures follow organizational values.
You will work closely with the IT Manager Site Administration to achieve these goals. Your expertise will be essential in providing support to site and remote personnel with company computer systems, LAN, WAN, Wi-Fi, Mobile, RF devices, and AV equipment.
Key responsibilities include:
- Imaging, deployment, and inventory of computers and software.
- Configuration of computer systems, printers, associated peripherals, and software to meet job roles.
- Maintaining and troubleshooting IT infrastructure hardware and software onsite or remotely while utilizing Service Management software and working with Managed Services to resolve IT issues.
- Create accounts for new users, configure settings and features, manage security, access permissions, and remove inactive accounts.
- Maintain computers, servers, backups, and user accounts.
- Participate in global IT project work including design, planning, coordinating, and implementation as assigned by IT Management team.
Requirements:
- Bachelor's degree in Computer Science or related field. Directly related work experience may be substituted for degree.
- IT Certifications
- 3-5 years experience providing technical support for systems with software and hardware components.
- Must be an information technology generalist with the ability to attain a broad awareness of all technologies and their functionalities
- Experience troubleshooting network and printing problems
Physical Requirements:
- Frequently required to walk, talk, and/or hear.
- Occasionally required to stand, sit, and use hands to finger, handle, or feel.
- Must occasionally lift and/or move up to 30 pounds.
Specific vision abilities required by this job include:
- Close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment:
- Work in both office and manufacturing environment.
- May occasionally be required to perform job duties outside the typical office setting.
Watts Water Technologies offers a competitive compensation package, comprehensive medical and dental coverage, retirement benefits, family building benefits, paid holidays, and paid time off. We also provide continued professional development opportunities and educational reimbursement.
At Watts Water Technologies, our culture is team-oriented and supportive. Employees genuinely care about the quality of their work and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.
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