Senior Application Specialist

4 weeks ago

Menomonee Falls, Wisconsin, United States DivIHN Integration Inc. Full time
Job Title: Senior Application Specialist

We are seeking a highly skilled Senior Application Specialist to join our team at DivIHN Integration Inc. This is a permanent hire position that requires strong technical and operational skills, as well as leadership and mentoring experience.

About the Role

The Senior Application Specialist will serve as a subject matter expert across the business domains they support, ensuring the day-to-day operations of the systems under their charge. They will be responsible for supporting and implementing change and configuration management, including testing and defect management relating to new product implementations, development, development releases, upgrades, patches, and other system maintenance as required.

Key Responsibilities
  • Support the enterprise change management and software development lifecycle (SDLC) process, including providing testing, defect management, peer review, and release management ensuring appropriate segregation of duties
  • Write and maintain system documentation, process maps, test scripts, use cases, user stories, root cause analysis, and high-level integration and data flows as needed
  • Support and lead complex acquisition and conversion teams to ensure the acquired entity's data and/or systems are accurately migrated over to the new environments
  • Provide Tier 2 application-level support and troubleshooting, escalation, and complex problem-solving
  • Provide technical and operational guidance on application configuration and data analysis
  • Provide leadership, mentoring, and training implementing best practices, may include the management of a team or other Application Specialists
  • Must be willing to provide support 24x7x365
Requirements
  • 7-10 years of relevant experience with an emphasis on application implementation, testing, maintenance, configuration, customization, and support
  • Advanced understanding of data at both a functional and technical level in order to troubleshoot and identify potential issues
  • Working knowledge and understanding of hardware and systems software technologies, and network infrastructure, and understanding issues and details of integrating diverse technology to deliver scalable, robust, and high-performance solutions
  • Experience building complex workflows and business process maps required
  • Advanced level experience in the following technologies or similar a plus: Payroll processing systems and ERP platforms, especially Lawson, and ancillary systems such as BSI Tax Factory and Bottomline Transform, Proficiency in one or more database systems (SQL Server, Oracle, MySQL, etc.), Java and other development languages and technologies, familiarity with COBOL would be ideal, SQL Server (SSIS, SSMS, SSRS, and SSAS) to support reporting and integration, Crystal Reports for additional reporting, Microsoft technologies (SQL, Azure, Office 365, NET), Application Programming Interfaces (API) and microservices technologies, Representational state transfer (REST) architecture, Service Oriented Architecture (SOA), Salesforce, ServiceNow, Mulesoft middleware, PowerShell or other scripting technologies
Education and Experience

Bachelor's degree is highly encouraged, 7-10 years or more of experience, Lawson, COBOL, MS SQL Server development, overall database maintenance experience.

What We Offer

DivIHN Integration Inc. is an equal opportunity employer. We offer a competitive pay and discretionary or incentive bonus eligible, comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few. We promote from within culture and hold ourselves accountable to high standards, share wins, operate ethically, and have fun.

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