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Senior Manager, Community Engagement and Philanthropy
2 months ago
About Us:
The National Multiple Sclerosis Society is dedicated to uniting individuals and resources to propel research towards a cure and to tackle the challenges faced by those impacted by MS. To achieve this goal, the Society invests in innovative research, advocates for change, facilitates professional education, collaborates with global MS organizations, and offers programs and services aimed at helping individuals with MS and their families progress in their lives. Our efforts are amplified through partnerships with volunteers, who play a crucial role in our mission. Our staff engages volunteers through effective communication, creating meaningful opportunities, and continuously seeking feedback for mutual growth and learning.
Position Overview:
This role is pivotal in establishing the strategic vision, executing, and overseeing four nationwide Society initiatives: Workplace Giving, Tribute and Memorial Giving, Social Media Giving, and Community Giving Days. Collectively, these initiatives generate approximately $5 million in annual revenue. This position is designed to strengthen the Society's comprehensive fundraising strategy by developing a consistent and extensive pipeline of individual donors while enhancing and deepening corporate partner engagement.
Key Responsibilities:
- Workplace Giving: Oversee the Society's involvement in workplace giving campaigns across both private and public sectors, collaborating with organizations such as Combined Health Charities and Benevity.
- Partner with Development staff to incorporate Workplace Giving into corporate partnership strategies, attract new corporate partners, and assist these partners in implementing giving programs.
- Regularly coordinate with Development, Community Leadership, and MS Ambassador teams to promote workplace giving and strategies to enhance volunteer and donor engagement.
- Collaborate with the marketing team to create promotional materials and execute marketing strategies.
- Act as the primary development contact for all inquiries, activities, policies, and training related to Workplace Giving.
- Ensure adherence to business standards for revenue and data management in partnership with Finance and the Constituent Information Center.
- Develop and implement ongoing stewardship strategies in collaboration with the Donor Experience team.
Community Campaigns:
- Manage and execute the Society's participation in prominent community giving campaigns at both national and state levels.
- Work alongside Development staff, Chapter Presidents, Marketing, and Donor Experience teams to enhance promotional and fundraising strategies.
- Analyze campaign outcomes and identify growth opportunities.
- Create and distribute specialized campaign toolkits across Development and other Society departments.
Tributes and Memorials:
- Collaborate with Development and Marketing teams to formulate a strategic plan for enhancing the Tribute giving program.
- Assist Development staff in stewarding tribute and memorial funds established by their portfolio donors and educate them on the process of creating a memorial or tribute fund.
- Work with the cross-functional Tributes team to ensure all tribute gifts are acknowledged and managed appropriately.
Social Media Campaigns:
- Partner with the Social Media team to recognize and steward donors contributing through social media platforms.
- Develop strategies to grow Social Media donor engagement and facilitate connections with Relationship Managers.
Qualifications:
- Bachelor's degree (consideration for candidates with substantial experience in a non-profit setting may be given).
- Minimum of 3 years of experience in workplace and community giving.
- Outstanding oral and written communication skills.
- Exceptional interpersonal abilities.
- Strong organizational, analytical, and time management skills.
- Proficient in managing large volumes of information effectively.
- Ability to make informed decisions and solve problems promptly.
- Proven ability to work independently and collaboratively to achieve both individual and collective goals.
- Professional demeanor in interactions with staff and the public.
Technical Skills:
- Advanced proficiency in computer applications, including Microsoft Office, fundraising CRMs, and donor databases.
- Experience in data management and reporting within a CRM.
- Strong problem-solving and research capabilities.
- Project management and scheduling expertise.
- Familiarity with various fundraising technology products.
Compensation & Benefits:
The estimated compensation range for this position is $70,000 - $90,000, contingent upon geographic location and career experience. The National Multiple Sclerosis Society offers a competitive benefits package, including a generous Paid Time Off plan, Paid Holidays, a 401k Retirement Savings Plan with Society match, Educational Reimbursement, Professional Development Assistance, Commuter Benefits, and comprehensive Health & Welfare benefits.
The National MS Society is committed to fostering a diverse and inclusive workforce, reflecting the communities we serve. We value unique talents and perspectives to help us achieve our mission.
