Customer Service Representative

16 hours ago


Pelham, Alabama, United States 1-800-PLUMBER Full time
Job Title: Customer Service Representative

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, answering calls, and performing various administrative tasks.

Key Responsibilities:
  • Answer customer calls and respond to inquiries in a timely and professional manner
  • Provide solutions to customer complaints and concerns
  • Perform administrative tasks, such as data entry and record-keeping
  • Assist with scheduling and dispatching of technicians
  • Maintain accurate and up-to-date records of customer interactions
Requirements:
  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of software applications
  • Reliable transportation and a valid driver's license
What We Offer:
  • A competitive hourly rate of $22.00
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement plan with company match
  • Opportunities for professional growth and development

At 1-800-Plumber +Air, we are committed to providing exceptional customer service and building long-term relationships with our customers. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this position.



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