Customer Service and Billing Operations Manager
4 weeks ago
US Water Services Corporation is a leading water and wastewater utility organization specializing in utility maintenance, operations, engineering, and construction services. We are headquartered in New Port Richey, Florida, with over 850 employees in twenty states.
Key Responsibilities- Manage Utility Billing Functions: Analyze key performance metrics, review data for billing activities, meter reading, cashiering, customer service, account maintenance, and collections functions.
- Lead Customer Service Team: Provide day-to-day leadership, management, and coaching of direct reports to ensure a high-performance, customer service-oriented work environment.
- Multi-Tasking and Project Management: Ability to manage multiple projects concurrently while working with tight deadlines and shifting priorities.
- Problem-Solving and Communication: Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner.
- Regulatory Compliance: Ensure staff observe and comply with all Company policies, processes, and safety practices.
- Represent the Company: Effectively represent the department and the Company in meetings with governmental agencies, community groups, and various businesses.
- Education: Bachelor's degree in accounting, business administration, or a related field.
- Experience: Five years of progressively responsible customer service experience, including at least three years in a supervisory capacity.
- Skills: Advanced skill in Microsoft Office Products (Excel, Word, Outlook, PowerPoint) and the ability to learn new software quickly.
US Water offers a comprehensive benefits package, including medical, dental, vision, life insurance, short/long-term disability, health reimbursement account (HRA), paid time off, holiday pay, and 401(k) with company match.
We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected status.
-
Pharmacy Billing Lead
4 weeks ago
New Port Richey, Florida, United States Guardian Pharmacy, LLC Full timeJob Title: Lead Billing Specialist in PharmacyGuardian Pharmacy, LLC is seeking a highly skilled and experienced Lead Billing Specialist to join our team in North Port, Florida. As a Lead Billing Specialist, you will be responsible for supporting and leading the daily operations of the billing function, assisting pharmacy management in daily operational...
-
Utility Billing Specialist
1 month ago
New Port Richey, Florida, United States US Water Services Corporation Full timeJob SummaryUS Water Services Corporation is seeking a highly skilled and detail-oriented Utility Billing Specialist to join our team. As a key member of our billing office, you will be responsible for reviewing and analyzing daily billing registers for anomalies, making corrections, and ensuring billing accuracy.Key ResponsibilitiesReview and analyze daily...
-
Customer Service Team Manager
1 month ago
New Port Richey, Florida, United States Lineage Logistics Full timeCustomer Care LeadAt Lineage Logistics, we're looking for a skilled Customer Care Lead to join our team. As a key member of our customer service team, you'll be responsible for:Key ResponsibilitiesPlan, assign, and direct the work of a customer care team to ensure timely customer follow-up on all issues or concerns.Act as a liaison between operations and...
-
Customer Service Representative
4 weeks ago
New Port Richey, Florida, United States RJ Kielty Full timeJob OverviewR.J.Kielty Plumbing, Heating and Cooling is seeking a reliable and tech-savvy individual to join our team as a Dispatcher/Customer Service Associate.This role involves working in a fast-paced environment, providing exceptional customer service, and ensuring the smooth operation of our dispatching system.Key Responsibilities:Manage customer...
-
Behavioral Health Claims Specialist
4 weeks ago
Port Saint Lucie, Florida, United States Aftermath Billing Full timeJob OverviewAftermath Billing seeks a skilled Behavioral Health Claims Specialist to join our team. The ideal candidate will have a strong background in medical billing, with a focus on behavioral health.The successful candidate will be responsible for managing the claims process, verifying patient insurance coverage, and resolving billing discrepancies....
-
Customer Service Representative
4 weeks ago
New Port Richey, Florida, United States FASTSIGNS #174101 Full timeFASTSIGNS #174101 is seeking a highly skilled Customer Service Representative to play a key role in our team's success.Key Responsibilities:• Be the initial point of contact for current and prospective customers.• Prepare estimates, implement work orders, and ensure timely delivery of finished orders.• Participate in daily team meetings, execute...
-
Customer Service Representative
1 month ago
New Port Richey, Florida, United States Bass Pro Shops Full timeJob Summary:The Customer Relations Associate is responsible for providing exceptional customer service and ensuring a positive shopping experience for all customers. This role involves greeting and acknowledging customers, handling merchandise with care, and providing information and direction to customers.Key Responsibilities:* Secures all firearms brought...
-
Customer Service Ambassador
4 weeks ago
New Port Richey, Florida, United States Circle K Full timeCircle K is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment. You will also be responsible for greeting customers, making purchase suggestions, and working with...
-
Business Operations Manager
4 weeks ago
New Port Richey, Florida, United States Domino's Pizza LLC Full timeDomino's Pizza Assistant Managers are the backbone of our business. They handle all aspects of running a Domino's Pizza store, including leading their team, setting high standards for customer service, and maintaining exceptional store operations.Key Responsibilities:Lead and manage a team of store employeesSet and maintain high standards for customer...
-
Customer Service Representative
4 weeks ago
New Port Richey, Florida, United States Golden Corral Full timeAt Golden Corral, we are seeking a skilled Customer Service Representative to provide exceptional guest experiences. As a key member of our team, you will be responsible for creating lasting impressions on our guests.Key Responsibilities:• Greet guests warmly and offer a personalized invitation to return• Offer assistance to guests who need help and...
-
Field Service Supervisor
1 month ago
New Port Richey, Florida, United States Western States Machine Company Full timeJob SummaryThe Field Service Supervisor is responsible for managing the customer repair process, ensuring the highest levels of customer service are provided through constant communication with technicians, support functions, and customers. This role oversees the growth and development of assigned technicians, coordinates service opportunities, and evaluates...
-
Customer Service Representative
4 weeks ago
Port Richey, Florida, United States Salvation Army Full timeJob Summary: As a Cashier at Salvation Army, you will provide exceptional customer service to shoppers and donation drop-off recipients. Your responsibilities will include operating the cash register for cash and credit sales, assisting those with vouchers from social services, and providing donation receipts when needed. Additionally, you will assist with...
-
Store Operations Manager
4 weeks ago
New Port Richey, Florida, United States BUDDYS HOME FURNISHING Full timeJob SummaryThe Store Operations Manager at BUDDYS HOME FURNISHING is responsible for leading the individual branch location and ensuring safe, professional, and profitable operations. This role involves directing and coordinating store activities, meeting company objectives, and adhering to company policies.Key Responsibilities Acquire and maintain customers...
-
Market Operations Manager
1 month ago
New Port Richey, Florida, United States Town & Country Markets Full timeJob SummaryWe are seeking a highly skilled and experienced Market Manager to lead our food service operations. The successful candidate will be responsible for managing overall market operations, providing exceptional customer service, and promoting the professional growth and development of the food services team.Key ResponsibilitiesManage food service...
-
Restaurant Operations Manager
1 month ago
New Port Richey, Florida, United States The Proper House Group Full timeJob Title: General Manager - Dang Dude Job Summary: We are seeking a highly skilled and experienced General Manager to join our team at Dang Dude, a dynamic and innovative restaurant in Tampa, FL. As a General Manager, you will be responsible for overseeing the overall operations of the restaurant, including managing staff, maintaining high standards of...
-
Pharmacy Operations Manager
4 weeks ago
New Port Richey, Florida, United States Walgreens Full timeJob Summary:As a Pharmacy Operations Manager at Walgreens, you will be responsible for overseeing the day-to-day operations of the pharmacy, ensuring efficient workflow and a positive patient experience. You will serve as a full-time certified pharmacy technician, operating pharmacy systems to obtain patient and drug information and process prescriptions....
-
Customer Service Representative
4 weeks ago
New Port Richey, Florida, United States Jo-Ann Stores, LLC Full timeJob SummaryAs a Customer Service Representative at Jo-Ann Stores, LLC, you will be responsible for delivering a premium customer experience by inspiring creativity within our customers and making JOANN their happy place. You will drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. Your role will be to...
-
Insurance Account Manager
1 month ago
New Port Richey, Florida, United States NavSav Full timeAbout NavSav:We are a rapidly growing independent agency with a strong presence across the United States. Our company is built on a foundation of innovation, passion, and a commitment to delivering exceptional customer service.Job Summary:We are seeking a highly motivated and experienced Personal Lines Account Manager to join our team. As a key member of our...
-
Retail Customer Service Representative
1 month ago
New Port Richey, Florida, United States Sam's Club Full timeJob Summary:We are seeking a friendly and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key...
-
Insurance Account Manager
4 weeks ago
New Port Richey, Florida, United States NavSav Full timeWe are seeking a highly motivated and experienced Personal Lines Account Manager to join our team at NavSav. As a key member of our client services team, you will be responsible for providing exceptional customer service and retention strategies to our clients.About the role:We are committed to delivering best-in-class customer service and retention. Our...