Technical Operations Specialist

6 days ago


Des Moines, Iowa, United States American Systems Full time

We are seeking a highly skilled Technical Operations Specialist to join our team in Des Moines, IA. As a key member of our organization, you will play a critical role in ensuring the seamless execution of distributed Operational Training (OT) for warfighters in Live-Virtual-Constructive (LVC) training environments.

The ideal candidate will possess a strong background in network operations and administration, with experience in Microsoft Windows system and user account administration, as well as basic network monitoring and identifying/mitigating potential network outages.

Key Responsibilities
  • Create realistic and relevant operational training opportunities for AF Total Force joint warfighter participants via distributive means.
  • Monitor the health of mission networks and plan for and respond to service outages and other problems.
  • Assign, modify, and delete passwords and user privileges, and implement client workstations software patches, security fixes, and service releases.
  • Provide first level of SIEM notification support and ANG OTTI Tier 1 help desk support.
Requirements
  • High School degree and 8 years of experience in technical operations and network administration.
  • Secret Clearance.
  • Experience providing help desk support and analyzing network traffic and troubleshooting DIS/HLA packets using Wireshark, DPA, or similar software tools.
  • Basic understanding of continuous monitoring methodologies and Assured Compliance Assessment Solution (ACAS), and first phase analysis of security scans.
  • Security + certification and DISA ACAS Training/Certified.
Estimated Salary Range: $60,000 - $90,000 per year

This salary range is based on national averages for similar positions in the United States. The actual salary offered may vary based on factors such as location, experience, and qualifications.

American Systems offers a comprehensive benefits package that includes employee stock ownership plan, flexible work arrangements, and professional development opportunities.



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