Customer Service Expert for Glass Repair and Replacement

2 weeks ago


Tampa, Florida, United States Glass Doctor Full time
About the Role

In this customer-facing position, the Customer Service Representative (CSR) will be responsible for delivering top-notch customer service in various channels, including in-person, phone, and online interactions. The successful candidate will possess excellent communication skills, ability to multitask, and a willingness to learn about our glass service business.

Key Responsibilities:
  1. Deliver exceptional customer service through phone, email, and in-person interactions
  2. Generate new business opportunities by providing quotes and setting appointments
  3. Manage office paperwork and scheduling tasks efficiently
  4. Collaborate with colleagues to achieve team goals and objectives
Benefits:
  • Competitive annual salary between $42,000 - $52,500
  • A comprehensive benefits package, including health insurance, dental insurance, paid holidays, and more


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