Glass Doctor Customer Service Expert

2 weeks ago


Tampa, Florida, United States Glass Doctor Full time
Company Overview

Glass Doctor of Tampa Bay is a family-owned company that has been serving the Tampa Bay area for over 25 years. We pride ourselves on fostering a unique and supportive company culture, making us an ideal place for both new career starters and seasoned professionals to thrive.


Job Summary

We are seeking a highly skilled Senior Customer Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service, ensuring timely resolutions to customer inquiries, and contributing to the overall growth and success of our business.


Responsibilities
  • Respond to customer calls in a professional and courteous manner, collecting contact information and determining the purpose of the call.
  • Provide quotes for automotive jobs, including price, schedule, and quality information.
  • Set appointments for flat projects to promptly close sales.
  • Respond to email requests to secure opportunities.
  • Assist dispatchers or other office employees as needed.

Benefits

We offer a competitive compensation package, including paid holidays, vacation, and personal time, as well as a 401(k) plan with 4% matching. Our team members enjoy a positive work environment, opportunities for growth and development, and a sense of fulfillment that comes from making a difference in people's lives.



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