Channel Operations Manager

2 weeks ago


Eagan, Minnesota, United States Thomson Reuters Full time
About the Role

We're seeking a highly skilled Channel Operations Manager to support our Channel Leadership team in driving growth and operational efficiency. This role will partner with leadership on strategy, planning, and execution of key programs and initiatives.

Key Responsibilities
  • Sales Forecasting: Partner closely with sales leadership to develop and maintain accurate sales forecasts, leveraging historical data and business trends to ensure alignment with strategic objectives.
  • Risk and Opportunity Analysis: Perform ad hoc analytics to surface insights on channel performance, identifying key risks and opportunities to address challenges and capitalize on growth opportunities.
  • Performance Tracking & Reporting: Own the tracking of key sales performance metrics, developing reports and dashboards that help sales teams stay focused and accountable.
  • Sales Enablement: Collaborate with sales leadership to implement tools and resources that help our teams sell more effectively, supporting sales enablement efforts through training and tool deployment.
  • Operational Process Improvements: Identify areas where we can improve how we work, recommending and implementing improvements that boost productivity and efficiency.
  • Technology & Systems Management: Assist in managing the tools and technology that support our sales operations, ensuring seamless integration and smooth operation.
  • Planning: Analyze data to support strategy, resourcing, compensation, and territory decisions made annually.
About You
  • Bachelor's degree in Business, Finance, or a related field.
  • 3-5 years of experience in sales operations, channel operations, or a similar role.
  • Strong proficiency in Salesforce and other CRM or sales tools.
  • Experience with sales forecasting, performance tracking, and operational improvements.
  • Ability to analyze data and translate insights into clear, actionable steps.
  • Strong communication and collaboration skills, with the ability to work effectively across teams.
  • Self-motivated, with a proactive approach to identifying and solving problems in a fast-paced environment.
What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles, delivering a seamless experience that is digitally and physically connected.
  • Wellbeing: Comprehensive benefit plans, flexible and supportive benefits for work-life balance, and resources for mental, physical, and financial wellbeing.
  • Culture: Globally recognized and award-winning reputation for equality, diversity, and inclusion, flexibility, work-life balance, and more.
  • Learning & Development: LinkedIn Learning access, internal Talent Marketplace with opportunities to work on projects cross-company, and Ten Thousand Coffees Thomson Reuters cafe networking.
  • Social Impact: Ten employee-driven Business Resource Groups, two paid volunteer days annually, and Environmental, Social, and Governance (ESG) initiatives for local and global impact.
  • Purpose Driven Work: We help our customers pursue justice, truth, and transparency, upholding the rule of law, turning the wheels of commerce, and providing trusted, unbiased information to people all over the world.


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