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Customer Service Manager
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service-Self Storage Manager. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing storage facilities, and ensuring seamless day-to-day operations.
Key Responsibilities- Provide top-notch customer service to our clients, addressing their storage needs and concerns in a professional and courteous manner.
- Manage storage facilities, including conducting daily inspections, auditing cash drawers, and making bank deposits.
- Assess customer storage needs and make recommendations on packing and moving supplies.
- Collaborate with colleagues to ensure efficient and effective operations, including sharing knowledge and best practices.
- Perform physical tasks, such as lifting and moving items weighing up to 35 pounds, and maintaining a clean and organized work environment.
- Previous experience in customer service, sales, or a related field, preferably in a fast-paced environment.
- Valid driver's license and reliable transportation to travel between work locations and conduct other work-related business.
- Ability to work independently and as part of a team, with excellent communication and problem-solving skills.
- Flexibility to work a variety of shifts, including weekends and holidays, with a willingness to adapt to changing priorities and deadlines.
- A competitive hourly rate of $14.00, with opportunities for performance-based bonuses.
- A comprehensive benefits package, including medical, dental, vision, 401(k) with match, paid time off, and flexible spending options.
- On-site company housing available at many locations, subject to performance and tenure requirements.
- Mileage reimbursement for work-related travel and opportunities for career growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
