Medical Records Coordinator

3 weeks ago


Jacksonville, Florida, United States The Center for Orthopedic and Research E Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Records Clerk to join our team at The Center for Orthopedic and Research Excellence. As a Medical Records Clerk, you will play a critical role in maintaining accurate and up-to-date patient records, ensuring compliance with regulatory requirements, and providing exceptional customer service to our patients and healthcare providers.

Key Responsibilities
  • Maintain patient files and records, ensuring accuracy and completeness of information.
  • Retrieve and prepare patient records for scheduled appointments, procedures, and other healthcare services.
  • Process and respond to requests for medical records, including preparing and sending records to healthcare providers and patients.
  • Monitor and maintain filing systems, ensuring that records are accurately indexed and easily accessible.
  • Provide exceptional customer service to patients, healthcare providers, and other stakeholders, responding to inquiries and resolving issues in a timely and professional manner.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Minimum 1-2 years of experience in a medical office or healthcare setting, preferably in a records or administrative role.
  • Excellent organizational and communication skills, with the ability to work effectively in a fast-paced environment.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
Work Environment

This is a full-time position, working approximately 40 hours per week in a standard office environment. The successful candidate will be required to sit for extended periods, use a computer and other office equipment, and communicate effectively with patients, healthcare providers, and other stakeholders.



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