Service Operations Manager

1 day ago


Inverness, Florida, United States Trek Bikes Full time
Job Title: Service Manager

As a Service Manager at Trek Bikes, you will be responsible for leading the operations of our Service Center and ensuring that every customer has an exceptional experience. You will be the primary service advisor, integrating the sales and service experience, while holding your team accountable for delivering Trek's signature hospitality.

Key Responsibilities:
  • Train and develop your team to provide exceptional service to customers
  • Manage and control service costs, ensuring efficiency and effectiveness
  • Engage with customers to recommend the right service at the right time
  • Manage all communication from the Service Department to customers
  • Write work orders and ensure a clean and efficient department
  • Develop and implement processes to improve service efficiency and customer satisfaction
Requirements:
  • 3+ years of bicycle service center experience
  • Excellent communication and leadership skills
  • Ability to plan effectively and stay a step ahead of your shop's needs
  • Commitment to delivering the best possible experience for every customer
  • Active learning engine and willingness to attend Trek Service classes
Trek Benefits:
  • Flexible and fun company culture
  • Competitive health care
  • Flexible Spending Accounts (FSA)
  • Free life insurance & optional term life insurance
  • Competitive vacation package
  • 401(k) with match and Employee Stock Ownership Plans (ESOP)
  • 12 weeks of maternity leave with 100% pay
  • Paid company holidays
  • Tuition Reimbursement up to $15,000 (Undergraduate & Masters programs)
  • Employee discounts on all product
  • Deep partner retail discounts

Trek Bikes is an Equal Employment Opportunity Employer and strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws.



  • Inverness, Florida, United States Panera Bread Full time

    About the RoleWe are seeking a highly motivated and organized Catering Lead to join our team at Panera Bread. As a Catering Lead, you will be responsible for owning the success of our catering operations, communicating with and supporting our catering customers, managing the production of catering orders, and ensuring extraordinary guest experiences.Key...


  • Inverness, Florida, United States Professional Beauty Brands Incorporated Full time

    Job DescriptionJob DescriptionPosition OverviewJob Title: Assistant Salon Manager Division: Salon OperationsReports To: General Manager/Salon ManagerDirect reports: Salon AssociatesJob SummaryThe Assistant Salon Manager is a key member of the salon team, responsible for overseeing all aspects of salon operations and ensuring exceptional guest service. This...


  • Inverness, Florida, United States BUDDYS HOME FURNISHING Full time

    About BUDDYS HOME FURNISHINGWe are seeking a highly motivated and organized individual to join our team as a General Manager In Training. As a GMIT, you will be responsible for learning the ins and outs of our retail store operations and preparing for a future management role within the company.Key Responsibilities:Assist in the daily operations of the...


  • Inverness, Florida, United States Crimson Enterprises Full time

    About the RoleCrimson Enterprises is a global leader in the chemical industry, and we're seeking a highly skilled Deputy Unit Manager of Anionic Surfactants to join our team.Key ResponsibilitiesSupport and represent operations management in ensuring the safe, compliant, and efficient operation of production and processing plants.Optimize production processes...


  • Inverness, Florida, United States HCA Florida Citrus Hospital Full time

    About the RoleWe are seeking a highly skilled and compassionate Registered Nurse to join our Surgical Services team at HCA Florida Citrus Hospital. As an Operating Room Registered Nurse, you will play a vital role in providing exceptional patient care and contributing to the success of our hospital.Key ResponsibilitiesAssess, plan, intervene, and evaluate...


  • Inverness, Florida, United States HCA Florida Citrus Hospital Full time

    Be Part of a Team That CaresWe are seeking a skilled Operating Room Registered Nurse to join our Surgical Services Department at HCA Florida Citrus Hospital. As a member of our team, you will have the opportunity to make a meaningful difference in the lives of our patients and their families.What You Will DoAssess, plan, intervene, and evaluate the care of...


  • Inverness, Florida, United States Professional Beauty Brands Incorporated Full time

    Job OverviewPosition Title: Assistant Salon SupervisorDepartment: Salon ManagementReports To: General Manager/Salon SupervisorDirect Reports: Stylists/Receptionists/Salon StaffRole SummaryThe Assistant Salon Supervisor plays a crucial role in managing all facets of salon operations, stepping in as the primary leader during the absence of the Senior District...


  • Inverness, Florida, United States HCA Florida Citrus Hospital Full time

    Job SummaryThe Director of Supply Chain Operations is responsible for overseeing the daily operations of all supply chain functions within HCA Florida Citrus Hospital. This includes inventory management, vendor relationship management, and managing supply expense in accordance with plans and objectives.Key ResponsibilitiesLead and manage all facility Supply...

  • Store Manager

    2 weeks ago


    Inverness, Florida, United States BUDDYS HOME FURNISHING Full time

    Job SummaryWe are seeking a highly skilled and experienced General Manager to lead our store operations at BUDDYS HOME FURNISHING. The successful candidate will be responsible for directing and coordinating store activities to ensure safe, professional, and profitable operations.Key ResponsibilitiesDevelop and implement sales and marketing strategies to...


  • Inverness, Florida, United States Nexus Dynamics Full time

    Nexus Dynamics is a leading e-commerce platform in Continental Europe and Brazil, specializing in Home & Living products. With a vast selection of over items sourced from more than 1,000 manufacturers, we offer a unique product assortment of large and small furniture pieces, garden furniture, mattresses, and lighting.Our company is headquartered in Berlin...

  • Credit Manager

    7 days ago


    Inverness, Florida, United States BUDDYS HOME FURNISHING Full time

    Job Title: Credit ManagerBuddys Home Furnishing is seeking a highly skilled Credit Manager to join our team. As a Credit Manager, you will play a crucial role in ensuring the safe, professional, and profitable operations of our store.Key Responsibilities:Acquire and maintain customers through effective communication and relationship-building.Act as a...

  • Operating Room Nurse

    2 weeks ago


    Inverness, Florida, United States HCA Florida Citrus Hospital Full time

    Seeking an Operating Room Registered NurseWe are looking for a skilled and compassionate Operating Room Registered Nurse to join our Surgical Services Department at HCA Florida Citrus Hospital.About the RoleAs an Operating Room Registered Nurse, you will be responsible for providing high-quality patient care in a fast-paced surgical environment. You will...

  • Operating Room Nurse

    2 weeks ago


    Inverness, Florida, United States HCA Florida Citrus Hospital Full time

    Seeking an Operating Room Registered NurseWe are looking for a skilled and compassionate Operating Room Registered Nurse to join our Surgical Services Department at HCA Florida Citrus Hospital.About the RoleAs an Operating Room Registered Nurse, you will be responsible for providing high-quality patient care in a fast-paced surgical environment. You will...

  • Operating Room Nurse

    2 weeks ago


    Inverness, Florida, United States HCA Florida Citrus Hospital Full time

    Seeking an Operating Room Registered NurseWe are looking for a skilled and compassionate Operating Room Registered Nurse to join our Surgical Services Department at HCA Florida Citrus Hospital.About the RoleAs an Operating Room Registered Nurse, you will be responsible for providing high-quality patient care in a fast-paced surgical environment. You will...


  • Inverness, Florida, United States Walmart Full time

    Job SummaryThis is a challenging and rewarding role that requires a unique blend of business acumen, leadership skills, and analytical expertise. As an Asset Protection Operations Coach at Walmart, you will be responsible for driving sales growth, improving profitability, and ensuring the safety and security of our customers and associates.Key...


  • Inverness, Florida, United States US Water Services Corporation Full time

    Water Plant Operator Job SummaryAt U.S. Water Services Corporation, we are seeking a highly skilled Water Plant Operator to join our team. As a Water Plant Operator, you will play a critical role in ensuring the safe and efficient production of clean water for our communities.Key ResponsibilitiesOperate and maintain water treatment, processing, and testing...

  • Operating Room Nurse

    2 weeks ago


    Inverness, Florida, United States HCA Florida Healthcare Full time

    Job Title: Registered Nurse ORWe are seeking a skilled Registered Nurse to join our Surgical Services team at HCA Florida Citrus Hospital. As a Registered Nurse OR, you will play a vital role in providing high-quality patient care in a fast-paced surgical environment.About the Role:Assess, plan, intervene, and evaluate the care of intra-operative...


  • Inverness, Florida, United States BUDDYS HOME FURNISHING Full time

    Job SummaryWe are seeking a highly motivated and organized General Manager In Training to join our team at Buddys Home Furnishing. As a GMIT, you will be responsible for learning and developing the skills necessary to run a store location effectively.Key ResponsibilitiesAssist in the daily operations of the store, including managing inventory, processing...


  • Inverness, Florida, United States HCA Florida Citrus Hospital Full time

    About the RoleWe are seeking a highly skilled and compassionate Operating Room Registered Nurse to join our Surgical Services Department at HCA Florida Citrus Hospital. As a key member of our team, you will provide exceptional patient care and contribute to the delivery of high-quality, efficient care in a dynamic surgical environment.Key...


  • Inverness, Florida, United States HCA Florida Citrus Hospital Full time

    About the RoleWe are seeking an experienced Operating Room Registered Nurse to join our Surgical Services Department at HCA Florida Citrus Hospital. As a key member of our team, you will provide high-quality patient care in a fast-paced surgical environment.ResponsibilitiesAssess, plan, intervene, and evaluate the care of intra-operative patients.Assist...