Catering Operations Manager

6 days ago


Inverness, Florida, United States Panera Bread Full time
About the Role

We are seeking a highly motivated and organized Catering Lead to join our team at Panera Bread. As a Catering Lead, you will be responsible for owning the success of our catering operations, communicating with and supporting our catering customers, managing the production of catering orders, and ensuring extraordinary guest experiences.

Key Responsibilities
  • Own the success of our catering operations, ensuring timely and accurate delivery of orders.
  • Communicate effectively with catering customers, understanding their needs and preferences.
  • Manage the production of catering orders, ensuring quality and consistency.
  • Personally deliver orders to customer events, providing exceptional customer service.
  • Ensure extraordinary guest experiences, meeting or exceeding customer expectations.
  • Help build our culture of Warmth, Belonging, Growth, and Trust, embodying our Guiding Values and Behaviors.
  • Step in and support your manager and team, demonstrating a willingness to learn and grow.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members.
  • Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Food or retail experience preferred, but not required.
  • Valid driver's license and acceptable driving record, with access to a reliable vehicle.
  • Passion for our Guiding Values and Behaviors, with a commitment to food safety and health safety.
  • Ability to work a flexible schedule, including evenings and weekends.
About Panera Bread

At Panera Bread, we are dedicated to providing a positive and supportive work environment, where our team members can grow and develop their skills. We offer a competitive salary, benefits, and opportunities for career advancement. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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