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Concierge - 2nd Shift

1 month ago

San Francisco, California, United States Planned Companies Full time
Job Title: Concierge - 2nd Shift

Planned Companies is seeking a motivated and courteous Concierge to join our team in San Francisco. As a Concierge, you will be responsible for providing exceptional customer service to our tenants, guests, and vendors.

Key Responsibilities:
  • Greet and welcome tenants, guests, and vendors upon entering the building.
  • Develop and maintain relationships with tenants to provide individualized and unique experiences.
  • Schedule reservations and appointments at local restaurants, businesses, and entertainment venues.
  • Plan and organize on-site events and activities.
  • Provide direction, referrals, and assistance with local entertainment, dining, retail shopping, and tourist attractions.
  • Document, secure, and track mail, deliveries, and vendor services.
  • Answer telephones and monitor the lobby.
Requirements:
  • 3+ years of customer service experience.
  • Excellent written and verbal communication skills.
  • Basic computer skills and knowledge of local attractions and establishments.
  • Polite, friendly, self-assured, and able to multitask with good time-management.
  • Ability to lift up to 50lbs when needed.
Benefits:
  • Full-time employees are eligible for medical, dental, vision, and other ancillary benefits.
  • All employees are eligible to participate in the company's 401K with an employer match.

Planned Companies is an equal opportunity employer and does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.