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Broadband Installation Specialist

1 month ago

Arlington, Massachusetts, United States Astound Full time
Job Title: Broadband Technician II

Astound Broadband is a leading telecommunications provider in the United States, and we're seeking a skilled Broadband Technician II to join our team. As a Broadband Technician II, you will be responsible for installing, servicing, and repairing broadband services for our customers.

Key Responsibilities:
  • Install and maintain broadband services, including data, video, and phone connections
  • Ensure correct RF and signal levels within specifications
  • Communicate with leadership and dispatch as needed
  • Provide customer education and support
  • Operate company vehicles safely and responsibly
  • Perform all work in a safe manner, following company policies and state regulations
Requirements:
  • 6+ months of satisfactory metrics or 1+ year of external telecommunications experience
  • Valid driver's license and satisfactory driving record
  • Ability to lift up to 75 pounds and stand/walk for extended periods
  • High school diploma or equivalent
Benefits:
  • 401k retirement plan with employer match
  • Insurance options, including medical, dental, vision, life, and STD insurance
  • Paid Time Off/Vacation: 80 hours per year, increasing with tenure
  • Floating Holiday: 40 hours per year
  • Paid Holidays: 7 days per year
  • Paid Sick Leave: varies based on state and/or local laws
  • Tuition reimbursement program
  • Employee discount program
About Astound Broadband:

Astound Broadband is committed to providing exceptional customer service and fostering a diverse, equitable, and inclusive workplace. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law.