Accurate Record Keeper
2 weeks ago
We are seeking an Accurate Record Keeper to join our team at SHRI HARI INCORPORATED. As an Accurate Record Keeper, you will be responsible for performing accurate and timely nightly audits of hotel guest accounts, verifying and balancing all revenue-generating departments' records, and maintaining accurate records of cash, credit card, and other payment transactions. Your focus on accuracy, customer service, and organizational skills will contribute to the overall success of our hotel.
**Key Responsibilities:**
• Perform accurate and timely nightly audits of hotel guest accounts, ensuring all charges and payments are recorded correctly.
• Verify and balance all revenue-generating departments' records, including room revenue, food and beverage sales, and other hotel outlets.
• Maintain accurate records of cash, credit card, and other payment transactions.
• Check-in late-arriving guests and handle guest inquiries and concerns during the night shift.
• Assist in the preparation of reports summarizing the hotel's financial performance for the night shift.
• Review and reconcile daily guest charges, ensuring all charges are properly posted.
• Handle end-of-day accounting procedures, including daily revenue postings and cash deposits.
• Conduct accurate room rate checks and make necessary adjustments when required.
• Assist in maintaining and updating guest profiles and loyalty program memberships.
• Act as a liaison between guests and other hotel departments during the night, ensuring guests' needs are met promptly and efficiently.
• Respond to emergency situations and security concerns, taking appropriate actions as per hotel policies.
• Handle guest checkouts and process payments accurately.
• Ensure the safety and security of the hotel premises during the night hours.
**Requirements & Qualifications:**
• High school diploma or equivalent; additional education in hospitality or accounting is a plus.
• Proven experience as a Night Auditor or in a similar role is preferred.
• Proficient in using hotel management software, accounting software, and Microsoft Office Suite.
• Strong mathematical and analytical skills, with keen attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently with minimal supervision during overnight shifts.
• Customer service-oriented with the ability to handle guest inquiries and concerns professionally.
• Demonstrated problem-solving and decision-making abilities.
• Knowledge of safety and security protocols, with the ability to respond to emergency situations effectively.
• Flexible schedule, including the ability to work on weekends and holidays.
**Compensation Package:**
$17.00-$18.00 per hour, 401(k), Employee discount, Paid time off
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