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Automotive Service Consultant

2 months ago

Las Vegas, Nevada, United States Friendly Ford - Las Vegas Full time
Job Overview

About Friendly Ford - Las Vegas:
Friendly Ford - Las Vegas stands as a premier automotive dealership dedicated to delivering outstanding customer experiences. Our commitment to excellence ensures that we provide a diverse selection of both new and pre-owned vehicles, all while prioritizing customer satisfaction.

Role Summary:
We are currently seeking a skilled Service Advisor to enhance our vibrant team. In this pivotal role, you will be tasked with delivering top-notch customer service to our esteemed clientele, ensuring their automotive needs are thoroughly addressed. This position demands exceptional communication and organizational capabilities, alongside the ability to thrive in a high-energy environment.

Benefits Offered:

  • Attractive salary range of $65,000 to $120,000 annually
  • 401(k) plan with matching contributions
  • Comprehensive dental and health insurance
  • Life and vision insurance
  • Employee discounts
  • Generous paid time off

Key Responsibilities:

  • Engage with customers in person and over the phone to assess their automotive service needs
  • Provide precise and comprehensive information regarding services and repairs, including cost estimates and timelines
  • Organize appointments and maintain an efficient service schedule
  • Collaborate with technicians to ensure prompt service completion
  • Address customer inquiries and concerns professionally and swiftly
  • Foster strong customer relationships to encourage repeat business

Qualifications:

  • Preferred experience as a Service Advisor within the automotive sector
  • Ford experience is a plus
  • High school diploma or equivalent preferred
  • Minimum of one year in customer service is preferred
  • Valid driver's license with a clean driving record
  • Excellent communication and interpersonal skills
  • Strong problem-solving skills
  • Able to manage multiple tasks in a fast-paced setting
  • Familiarity with computer systems and software, including CRM applications

Equal Opportunity Employer: Friendly Ford - Las Vegas is committed to fostering a diverse workplace and welcomes applicants from all backgrounds, ensuring a fair hiring process.