Automotive Service Consultant
3 hours ago
Sun Auto Tire & Service is seeking a highly skilled and customer-focused Automotive Service Consultant to join our team. As a key member of our sales team, you will be responsible for promoting and selling all products and services offered by Sun Auto, while providing exceptional customer service and support.
Key Responsibilities:
* Greet customers in a professional and courteous manner, both in person and over the phone
* Listen to and document customer concerns, inspect vehicles, and refer to service history to accurately identify and verify customer service needs
* Recommend services based on customer needs and provide clear explanations of costs and benefits
* Promote the sales of appropriate services, parts, and accessories by demonstrating a thorough understanding of products and associated service requirements
* Provide customers with accurate quotes, updates, and follow-up calls to ensure satisfaction
Requirements:
* High school diploma or equivalent
* Prior experience as a Service Advisor or similar role preferred
* Professional appearance and ability to work in a process-driven environment
* Valid driver's license and State Inspector License required
* ASE Certified Service Consultant Certification a plus
What We Offer:
* Competitive bi-weekly pay
* Tuition reimbursement and paid vacation time
* Medical, dental, and vision insurance
* 401(k) retirement savings plan with company match
* Opportunity for advancement and professional growth
Equal Employment Opportunity:
Sun Auto Tire & Service is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.
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